Outbound Call Center Representative

19 hours ago


Houston, Texas, United States Chastang Enterprises Full time
Job Description

As an Outbound Call Center Representative, you will play a vital role in connecting customers with their dream vehicles. Your responsibilities will include conducting outbound calls daily, utilizing scripted dialogue to establish rapport and schedule sales appointments, and managing call data using CRM software. You will also track daily calls, emails, and appointments, meet minimum call metrics and Key Performance Indicators (KPIs), address and overcome customer objections, coordinate with internal departments, and provide comprehensive daily task recaps.



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