IT Operations and Support Specialist

1 week ago


Boise, Idaho, United States State of Idaho Full time

About the Role

The State of Idaho is seeking a skilled IT Operations and Support Specialist to join our team. As a key member of our Information Technology Services Division, you will provide technical assistance to staff throughout the department, ensuring seamless operations and support.

Key Responsibilities

  • Provide in-person, telephone, and electronic messaging technical support to staff
  • Install and troubleshoot computer hardware and software
  • Work with network systems to resolve computer, system, and user problems
  • Provide one-to-one IT training to staff

Requirements

  • Good knowledge of computer trends, software, capabilities, and terminology
  • Experience working with network systems and evaluating and resolving computer, system, and user problems
  • Experience installing and maintaining computer hardware, software, and peripherals
  • Experience providing one-to-one IT training

Preferred Qualifications

  • Experience supporting automated OS deployment tools
  • Experience providing customer service

About the Department

The State of Idaho is committed to providing equal employment opportunities and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.


  • IT Support Specialist

    2 months ago


    Boise, Idaho, United States Idaho Probation and Pretrial Services Full time

    Position Overview: Information Technology SpecialistOrganization: Idaho Probation and Pretrial ServicesRole Summary: The Information Technology Specialist plays a crucial role in ensuring the smooth operation of technological systems within the organization. This position is responsible for the installation, maintenance, and troubleshooting of both hardware...


  • Boise, Idaho, United States GovCIO Full time

    Job SummaryGovCIO is seeking a highly skilled IT Support Specialist to provide technical assistance to customers. The ideal candidate will have excellent communication skills and the ability to troubleshoot complex technical issues.Key ResponsibilitiesProvide technical support to customers via phone, email, and ticketing systemDiagnose and troubleshoot...


  • Boise, Idaho, United States Idaho Housing and Finance Association Full time

    Job SummaryWe are seeking a highly motivated and organized Housing Counseling Support Specialist to join our team at Idaho Housing and Finance Association. In this role, you will provide administrative support to our housing counseling programs, ensuring the smooth operation of our services.Key ResponsibilitiesAssist with intake and counseling functions,...


  • Boise, Idaho, United States Idaho Housing and Finance Association Full time

    Job SummaryWe are seeking a highly motivated and organized Housing Counseling Support Specialist to join our team at Idaho Housing and Finance Association. As a key member of our housing counseling team, you will play a crucial role in assisting with various counseling and support functions, ensuring the smooth operation of our housing counseling...


  • Boise, Idaho, United States B and D Foods Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Warehouse Operations Specialist to join our team at B and D Foods. This role is responsible for ensuring the efficient flow of goods in and out of our warehouse, maintaining accurate inventory records, and performing various tasks related to shipping and receiving.Key Responsibilities:Load and...

  • IT Support Specialist

    1 month ago


    Boise, Idaho, United States Lyra Technology Group Full time

    IT Support Specialist-Level IILyra Technology Group is seeking a highly skilled IT Support Specialist-Level II to join the team at MicroTech Systems in Boise, ID.The IT Support Specialist-Level II will provide technical assistance and support for incoming queries and issues related to computer systems, hardware, and line of business applications.About Lyra...


  • Boise, Idaho, United States WaFd Bank Full time

    Job Summary:WaFd Bank is seeking a skilled IT Support Specialist to provide exceptional service and technology support to our colleagues. The ideal candidate will have a strong understanding of Windows Operating Systems, Microsoft Office software, and system management tools.Responsibilities include:Providing technical support to approximately two thousand...


  • Boise, Idaho, United States GSK Solutions Full time

    Job Title: IT Field Support SpecialistJob Summary:We are seeking an experienced IT Field Support Specialist to join our team at GSK Solutions Inc. As a Field Support Specialist, you will be responsible for providing technical support to our clients across the state of Idaho. Your primary focus will be on ensuring the smooth operation of our clients' IT...

  • IT Support Specialist

    4 weeks ago


    Boise, Idaho, United States Lyra Technology Group Full time

    IT Support Specialist-Level IILyra Technology Group is seeking a highly skilled IT Support Specialist-Level II to join our team at MicroTech Systems in Boise, ID.The successful candidate will provide technical assistance and support for incoming queries and issues related to computer systems, hardware, and line of business applications.About Lyra Technology...

  • IT Support Specialist

    2 weeks ago


    Boise, Idaho, United States Lyra Technology Group Full time

    IT Support Specialist-Level IILyra Technology Group is seeking a highly skilled IT Support Specialist-Level II to join our team at MicroTech Systems in Boise, ID.The successful candidate will provide technical assistance and support for incoming queries and issues related to computer systems, hardware, and line of business applications.About Lyra Technology...


  • Boise, Idaho, United States Tata Consultancy Services Full time

    Job DescriptionWe are seeking a skilled Technical Support Specialist to join our team at Tata Consultancy Services.Key ResponsibilitiesProvide timely and effective technical support to end-users, resolving issues related to hardware, software, and network connectivity.Collaborate with cross-functional teams to identify and resolve complex technical...


  • Boise, Idaho, United States CATCH, Inc. Full time

    Job Title: Housing Support SpecialistCATCH, Inc. is seeking a dedicated and compassionate Housing Support Specialist to join our team. As a key member of our organization, you will play a vital role in ending homelessness for families in Idaho's Treasure Valley.Job SummaryThe Housing Support Specialist will work with individuals and families experiencing...

  • IT Support Specialist

    3 weeks ago


    Boise, Idaho, United States Tata Consultancy Services Full time

    Job Title: PPD/Field ServicesJob Summary:We are seeking a highly skilled and motivated IT Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing exceptional support to our clients, resolving technical issues, and ensuring seamless service delivery.Key Responsibilities:Provide timely and...


  • Boise, Idaho, United States St. Luke's Health System Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Telehealth Specialist to join our team at St. Luke's Health System. As a Telehealth Specialist, you will play a critical role in supporting our telehealth programs, physicians, and patients by providing exceptional customer service and administrative support.Key ResponsibilitiesProvide...


  • Boise, Idaho, United States St. Luke's Health System Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Telehealth Specialist to join our team at St. Luke's Health System. As a Telehealth Specialist, you will play a critical role in supporting our telehealth programs, physicians, and clinical staff in providing high-quality patient care.Key ResponsibilitiesProvide non-clinical support and service...


  • Boise, Idaho, United States Tata Consultancy Services Full time

    Job DescriptionWe are seeking a skilled Technical Support Specialist to join our team at Tata Consultancy Services.Key ResponsibilitiesProvide timely and effective technical support to end-users, resolving issues related to hardware, software, and network connectivity.Collaborate with cross-functional teams to identify and resolve complex technical...


  • Boise, Idaho, United States GovCIO Full time

    Job DescriptionWe are seeking a highly skilled IT Support Specialist to join our team at GovCIO. As a Help Desk Engineer, you will be responsible for providing technical support for computers and associated networks, including installing, troubleshooting, servicing, and repairing personal computers, network equipment, and related software.Key...


  • Boise, Idaho, United States Cradlepoint Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our customers.Key ResponsibilitiesRespond to customer inquiries via phone, chat, and digital casesProvide front-line support to customers and...


  • Boise, Idaho, United States MicroTech Systems, Inc Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at MicroTech Systems, Inc. As a Technical Support Specialist, you will be responsible for providing technical guidance and support to our clients.Key Responsibilities:Diagnose and resolve advanced technical issues for a wide range of...

  • IT Support Specialist

    4 weeks ago


    Boise, Idaho, United States Intelliswift Software Full time

    Job Title: IT Support SpecialistLocation: Boise, IDDuration: 3 months contractTop Daily ResponsibilitiesProvide front-line IT support at the IT Service Station, resolving issues, triaging incidents, and managing various IT services.Work on the SNOW ticketing queue, creating help desk tickets and resolving technical issues.Support conference rooms and user...