IT Support Specialist

1 week ago


Boise, Idaho, United States Tata Consultancy Services Full time
Job Title: PPD/Field Services

Job Summary:

We are seeking a highly skilled and motivated IT Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing exceptional support to our clients, resolving technical issues, and ensuring seamless service delivery.

Key Responsibilities:

  • Provide timely and effective technical support to clients via phone, email, and on-site visits.
  • Identify, diagnose, and resolve technical issues related to hardware, software, and network infrastructure.
  • Collaborate with cross-functional teams to ensure seamless service delivery and meet client expectations.
  • Stay up-to-date with the latest technologies and trends to provide expert advice and support.
  • Develop and maintain strong relationships with clients to ensure their technical needs are met.

Requirements:

  • 3-5 years of experience in IT support or a related field.
  • Strong knowledge of Active Directory, Windows operating systems, and network technologies.
  • Excellent communication and problem-solving skills.
  • A+ Certification and/or relevant certifications a plus.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

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