IT Field Support Specialist

4 weeks ago


Boise, Idaho, United States GSK Solutions Full time
Job Title: IT Field Support Specialist

Job Summary:

We are seeking an experienced IT Field Support Specialist to join our team at GSK Solutions Inc. As a Field Support Specialist, you will be responsible for providing technical support to our clients across the state of Idaho. Your primary focus will be on ensuring the smooth operation of our clients' IT systems, including Microsoft 365, and providing exceptional customer service.

Key Responsibilities:

* Provide technical support to clients across the state of Idaho
* Troubleshoot and resolve IT issues related to Microsoft 365
* Collaborate with IT colleagues to coordinate equipment shipments and receivables
* Maintain accurate records of serialized asset information
* Communicate effectively with clients and internal stakeholders

Requirements:

* 3+ years of experience in IT support
* Strong knowledge of Microsoft 365 and Windows Active Directory
* Excellent customer service skills
* Ability to travel throughout the state of Idaho

About GSK Solutions Inc:

GSK Solutions Inc is a leading information technology (IT) Services Company that specializes in providing complete consulting solutions and staff augmentation to its clients. We provide on-time, on-budget, and quality service to our clients and consistently meet their expectations. We are known for our superior execution on a sustained basis.

How to Apply:

Interested candidates should submit their resume and cover letter to Lokesh at gsksolutions dot com. We look forward to hearing from you

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