Telehealth Support Specialist

6 days ago


Boise, Idaho, United States St. Luke's Health System Full time
Job Summary

We are seeking a highly organized and detail-oriented Telehealth Specialist to join our team at St. Luke's Health System. As a Telehealth Specialist, you will play a critical role in supporting our telehealth programs, physicians, and patients by providing exceptional customer service and administrative support.

Key Responsibilities
  • Provide non-clinical support to telehealth programs, physicians, and patients
  • Partner with internal stakeholders to place patients quickly and efficiently
  • Utilize the bed board in Epic to place patients in their assigned beds
  • Communicate with stakeholders via text and phone
  • Assist in gathering patient information and preparing technical and operational records
  • Organize the flow of information to maximize timely feedback
Requirements
  • High School Diploma or equivalent
  • 6 months of experience in a customer service or administrative role
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong communication and organizational skills
What We Offer

At St. Luke's Health System, we are committed to providing a supportive and inclusive work environment that allows our employees to thrive. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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