Customer Experience Representative
6 days ago
At PD MGMT, we are seeking a highly motivated and customer-focused individual to join our team as a Client Support Representative. This role is ideal for someone who is passionate about delivering exceptional customer experiences and is eager to grow their career in a dynamic and innovative company.
Key Responsibilities:
- Engage with potential customers to educate them on our clients' products and services, highlighting the benefits and value proposition.
- Initiate sales conversations and answer questions regarding client services, providing tailored solutions to meet customers' needs.
- Build strong relationships with customers through effective communication, interpersonal skills, and a customer-centric approach.
- Participate in regular meetings with the Client Support team to develop strategies for achieving customer acquisition goals and sales targets.
- Attend training sessions to stay up-to-date on new products, services, and sales promotions, ensuring accurate and timely information is provided to customers.
- Process customer sales orders efficiently and accurately, ensuring seamless transactions.
Requirements:
- 1+ years of experience in a customer-facing role, preferably in sales, customer service, or a related field.
- High School Diploma or equivalent; a college degree is preferred but not required.
- Strong communication and interpersonal skills, with the ability to adapt to diverse customer needs.
- Aptitude for handling multiple responsibilities and tasks with versatility and efficiency.
What We Offer:
- A positive and diverse work culture that values employee growth and development.
- Opportunities for career advancement and professional growth.
- A consistent schedule and job security, with closures on major holidays.
- Travel opportunities and company events to foster team building and networking.
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