Customer Experience Representative

6 days ago


Centennial, Colorado, United States PD MGMT Full time
Job Overview

At PD MGMT, we are seeking a highly motivated and customer-focused individual to join our team as a Client Support Representative. This role is ideal for someone who is passionate about delivering exceptional customer experiences and is eager to grow their career in a dynamic and innovative company.

Key Responsibilities:

  • Engage with potential customers to educate them on our clients' products and services, highlighting the benefits and value proposition.
  • Initiate sales conversations and answer questions regarding client services, providing tailored solutions to meet customers' needs.
  • Build strong relationships with customers through effective communication, interpersonal skills, and a customer-centric approach.
  • Participate in regular meetings with the Client Support team to develop strategies for achieving customer acquisition goals and sales targets.
  • Attend training sessions to stay up-to-date on new products, services, and sales promotions, ensuring accurate and timely information is provided to customers.
  • Process customer sales orders efficiently and accurately, ensuring seamless transactions.

Requirements:

  • 1+ years of experience in a customer-facing role, preferably in sales, customer service, or a related field.
  • High School Diploma or equivalent; a college degree is preferred but not required.
  • Strong communication and interpersonal skills, with the ability to adapt to diverse customer needs.
  • Aptitude for handling multiple responsibilities and tasks with versatility and efficiency.

What We Offer:

  • A positive and diverse work culture that values employee growth and development.
  • Opportunities for career advancement and professional growth.
  • A consistent schedule and job security, with closures on major holidays.
  • Travel opportunities and company events to foster team building and networking.


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