Customer Service Representative
5 days ago
Ewing Outdoor Supply is seeking a highly motivated and customer-focused Service Professional/Delivery Driver to join our team at our Centennial CO location. As a key member of our distribution team, you will be responsible for delivering exceptional customer service, ensuring timely and accurate delivery of products, and maintaining a safe and efficient warehouse environment.
Key Responsibilities- Customer Service: Engage with customers, greet and direct them, and provide information about products and services.
- Delivery: Load, unload, and deliver a wide variety of items to different addresses and through different routes, following established time schedules and routes.
- Warehouse Operations: Load and unload delivery vehicles, prepare and inspect delivery vehicles, and maintain a clean and organized warehouse environment.
- Inventory Management: Ensure racks are fully stocked and coordinate with the team to provide excellent customer service, especially during peak times.
- Communication: Provide accurate information to customers, answer questions about products and services, and conduct price and feature comparisons to facilitate purchasing.
- Customer Orientation: Ability to adapt and respond to different types of customers.
- Time Management: Ability to multi-task, prioritize, and manage time effectively.
- Physical Demands: Ability to lift 50-70 pounds and perform in fast-paced environments.
- Communication Skills: Excellent communication skills, capable of building trusting relationships with customers and team members.
- Valid Driver's License: Possession of a valid driver's license and a good driving record with no traffic violations.
- Bilingual: Bilingual (English/Spanish) skills are preferred, but not required.
- Operational Experience: Proven work experience as a Customer Service Associate, Sales Associate, or similar role.
- Inventory Management: Knowledge of inventory stocking procedures and ability to operate forklifts and tractors in a variety of weather and traffic conditions.
- Health Care Plan: Medical, dental, and vision insurance.
- Retirement Plan: 401k and IRA plans.
- Life Insurance: Basic, voluntary, and AD&D insurance.
- Paid Time Off: Vacation, sick, and public holidays.
- Family Leave: Maternity, paternity, and short-term disability leave.
- Training and Development: Opportunities for career growth and development.
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