Patient Access Representative

5 days ago


Centennial, Colorado, United States Children's Hospital Colorado Full time
About the Role

We are seeking a highly skilled and detail-oriented Patient Access Representative to join our team at Children's Hospital Colorado. As a key member of our healthcare team, you will play a vital role in delivering exceptional patient care and support.

Key Responsibilities
  • Provide administrative support to patients, families, and healthcare teams, ensuring seamless communication and coordination of care.
  • Collect and document patient demographic information, insurance details, and payment information.
  • Support health insurance management functions, including referrals, pre-authorizations, and benefits/eligibility determinations.
  • Perform data entry functions, including entering patient demographic information and updates in medical records systems.
  • Conduct patient and family rounding to ensure comfort and satisfaction.
  • Provide high-level customer service support and assistance to patients, families, physicians, and other internal/external customers.
  • Support patient safety by adhering to infection control policies and safety guidelines.
Requirements
  • High School Diploma or equivalent required.
  • One year of administrative and customer service experience in an office, clinical, or related setting.
  • Relevant associate or bachelor's degree may substitute for required experience on a year-for-year basis.
What We Offer

At Children's Hospital Colorado, we offer a comprehensive benefits package, including medical, dental, vision insurance, life and disability insurance, 403b employer match, and a robust wellness program. We also offer an annual employee bonus program and loan repayment assistance.

We are an equal opportunity employer and welcome applications from diverse candidates. Our team is committed to delivering exceptional patient care and support, and we are looking for individuals who share our passion for making a difference in the lives of children and families.



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