Insurance Client Support Specialist
1 week ago
Position Summary: As an Insurance Customer Service Representative, you will serve as a vital resource for our clients, delivering accurate information and ensuring a satisfying customer journey. This position encompasses addressing inquiries, resolving concerns, and providing assistance on various insurance-related topics. Your main duties will include:
- Promptly addressing customer inquiries through various communication channels.
- Offering detailed information regarding insurance policies, coverage options, and claims procedures.
- Supporting clients with policy modifications, updates, and renewals.
- Investigating and resolving customer issues with empathy and professionalism.
- Cooperating with other departments to guarantee thorough customer assistance.
- Keeping precise and current customer records.
- 401k plan
- Hourly compensation plus commission/bonus
- Paid time off including vacation and personal/sick days
- Flexible working hours
- Opportunities for growth and advancement within the agency
- Reimbursement for licensing costs
- Interest in marketing products and services tailored to customer needs
- Exceptional communication skills, both written and verbal
- People-oriented mindset
- Attention to detail
- Proactive problem-solving abilities
- Capability to learn computer functions
- Able to thrive in a team-oriented environment
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. Employees of State Farm agents are not employees of State Farm.
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Insurance Support Specialist
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Insurance Client Support Specialist
1 week ago
Brookings, South Dakota, United States Paul Kruse - State Farm Agent Full timeJob OverviewCompany Background: Paul Kruse State Farm Agency is a leading entity in the insurance sector, dedicated to providing outstanding service. We are in search of committed and customer-oriented professionals to fill the role of Insurance Customer Service Representatives. Our work culture emphasizes collaboration, professionalism, and continuous...
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