Infrastructure Support Technician

7 days ago


Brookings, South Dakota, United States LCI-Lawinger Consulting Full time
Job Summary

LCI-Lawinger Consulting is seeking a highly skilled IT Support Specialist to provide technical assistance to our plant employees and resources. The ideal candidate will have a strong background in IT infrastructure support and be able to troubleshoot and resolve technical issues in a timely manner.

Key Responsibilities:
  • Provide operational support and maximum uptime for plant-related IT systems, including desktops, laptops, servers, and network devices.
  • Gather and document client and problem information to facilitate timely resolution.
  • Utilize technical skills and knowledge database to resolve problems and escalate issues as necessary.
  • Assist in the creation and maintenance of technical documentation.
  • Provide technical assistance to end-users, including troubleshooting and resolving hardware and software issues.
  • Document and track problems to ensure timely resolution.
Requirements:
  • Experience supporting IT infrastructure, including desktops, laptops, servers, and network devices.
  • Strong technical skills and knowledge of IT systems and software.
  • Ability to troubleshoot and resolve technical issues in a timely manner.
  • Excellent communication and documentation skills.
  • Microsoft and CompTIA certifications are a plus.


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