Logistics Associate

2 weeks ago


Wilmington, Delaware, United States Victoria's Secret Full time
Job Overview

Who are we?

Victoria's Secret & Co. (NYSE: VSCO) is a leading specialty retailer known for its modern, fashion-forward collections that include signature bras, panties, lingerie, casual sleepwear, athleisure, and swimwear, along with award-winning fragrances and body care products. Our brands, Victoria's Secret and PINK, are dedicated to inspiring and uplifting our customers throughout their lives.

Our Mission

We are dedicated to empowering our over 30,000 associates across approximately 1,360 retail locations in around 70 countries. Our goal is to provide our customers with products and experiences that enhance their well-being while fostering positive change through our offerings and advocacy.

Position Overview: Logistics Associate

The Logistics Associate plays a crucial role in driving sales and delivering outstanding customer service. This position involves engaging with customers and demonstrating a high level of product knowledge and expertise.

What We Offer

  • 40% Associate Discount (Oct 1st-Dec 31st), 30% off for the remainder of the year
  • Complimentary Mental Health (EAP) benefits for you and your household members
  • Free Product
  • Flexible Work Schedule
  • Competitive Compensation

Key Responsibilities:

  • Drive store sales and growth through personal engagement with customers
  • Actively interact with customers, interpreting cues and responding appropriately
  • Assist customers in finding the perfect fit by asking insightful questions
  • Convert returns and promotions into increased sales
  • Provide a friendly and efficient checkout experience, accurately processing transactions at the Point of Sale
  • Reinforce customer purchase decisions at checkout and encourage additional purchases
  • Maintain the cash wrap area and manage returns
  • When assigned to processing and replenishment:
  • Prepare merchandise for the sales floor and uphold backroom standards
  • Ensure product availability on the sales floor by replenishing stock
  • Assist with markdowns, re-ticketing, and managing out-of-stock processes
  • When involved in floor set activities:
  • Execute floor sets effectively
  • Adhere to brand standards
  • Help maintain backroom organization for efficient replenishment

All associates at Victoria's Secret are responsible for:

  • Driving store sales and enhancing business performance through proactive actions
  • Focusing on bras as a key product differentiator to build customer loyalty
  • Preparing for shifts by staying informed about sales and promotions
  • Taking initiative to recover and replenish merchandise for sales
  • Understanding and adhering to visual merchandising standards
  • Assisting in maintaining a clean sales floor and reporting maintenance issues
  • Being aware of loss prevention strategies
  • Supporting a safe working environment
  • Upholding Company values
  • Building customer loyalty through our Rewards Program

Compensation

Minimum Salary: $11.00
Maximum Salary: $13.75

Victoria's Secret provides an estimated compensation range for this role. Actual compensation will be determined by various factors, including skills, experience, and geographic location.

Qualifications

  • A genuine desire to exceed customer expectations
  • Proven track record of meeting or exceeding goals preferred
  • Demonstrates urgency in tasks
  • Competitive spirit while maintaining teamwork
  • Resilient and able to recover quickly from setbacks
  • Willingness to take on additional responsibilities
  • Seeks feedback and coaching to enhance productivity
  • Flexible schedule including evenings, weekends, and holidays

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