Customer Experience Coordinator

2 days ago

Middletown, New York, United States TJ Maxx Full time
Job Summary

We are seeking a highly motivated and customer-focused Customer Experience Coordinator to join our team at TJ Maxx. As a key member of our store team, you will be responsible for promoting an excellent customer experience, overseeing a team of Associates, and maintaining a clean and organized store.

Key Responsibilities
  • Creates a positive internal and external customer experience
  • Promotes a culture of honesty and integrity; maintains confidentiality
  • Takes an active role in training and mentoring Associates on front-end principles
  • Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
  • Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
  • Addresses customer concerns and issues promptly, ensuring a positive customer experience
  • Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
  • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
  • Provides and accepts recognition and constructive feedback
  • Partners with Management on Associate training needs to increase effectiveness
  • Ensures adherence to all labor laws, policies, and procedures
  • Promotes credit and loyalty programs
  • Supports and participates in store shrink reduction goals and programs
  • Promotes safety awareness and maintains a safe environment
Requirements
  • Available to work flexible schedule, including nights and weekends
  • Strong understanding of merchandising techniques
  • Capable of multi-tasking
  • Strong communication and organizational skills with attention to detail
  • Able to respond appropriately to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors
  • Able to train others
  • 1 year retail and 6 months of leadership experience
Benefits

We offer a competitive benefits package, including Associate discount, EAP, smoking cessation, bereavement, 401(k) Associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more.

Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. At TJ Maxx, we offer a dynamic and fast-paced work environment where you can discover something new every day.

We are an equal opportunity employer and consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

  • Customer Experience Coordinator

    5 days ago

    Middletown, New York, United States TJ Maxx Full time

    Customer Experience CoordinatorTJ Maxx is seeking a Customer Experience Coordinator to join our team. As a key member of our front end team, you will play a critical role in delivering exceptional customer service and creating a positive shopping experience for our customers.Key Responsibilities:Train and mentor associates on front end principles and...

  • Childhood Education Program Coordinator

    4 weeks ago

    Middletown, New York, United States The Learning Experience Full time

    Benefits:401(k) Competitive salary Dental insurance Employee discounts Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Vision insurance About Us:The Learning Experience is dedicated to fostering a joyful and engaging environment for early education, where children are excited to learn, play, and grow. We are...

  • Customer Experience Representative

    2 weeks ago

    Middletown, New York, United States Best Buy Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. As a key member of our sales floor team, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesEngage with customers in a warm and...

  • Customer Experience Specialist

    3 weeks ago

    Middletown, New York, United States Spectrum Full time

    Job Summary:Spectrum is seeking a highly skilled Customer Service Representative to join our team. As a key member of our Customer Operations department, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional mannerProvide...

  • Patient Experience Coordinator

    2 weeks ago

    Middletown, New York, United States Garnet Health Full time

    About the RoleGarnet Health is seeking a highly skilled Patient Experience Navigator to join our team. As a key member of our Patient Experience team, you will play a critical role in ensuring that our patients receive exceptional care and service.Key ResponsibilitiesServe as the primary point of contact for patient complaints and grievances, working closely...

  • Patient Experience Coordinator

    6 days ago

    Middletown, New York, United States Garnet Health Full time

    OverviewGarnet Health, a leading integrated health system, offers a unique opportunity for a Patient Experience Navigator to join our team. As a patient-centric organization, we prioritize delivering exceptional care and satisfaction to our patients. Our team of visionary leaders and dedicated professionals work together to achieve this...

  • Patient Experience Coordinator

    3 weeks ago

    Middletown, New York, United States Garnet Health Full time

    About the RoleGarnet Health is seeking a highly skilled Patient Experience Navigator to join our team. As a key member of our Patient Experience team, you will play a critical role in ensuring that our patients receive exceptional care and service.Key ResponsibilitiesServe as the primary point of contact for patient complaints and grievances, working closely...

  • Patient Experience Coordinator

    2 days ago

    Middletown, New York, United States Garnet Health Full time

    OverviewGarnet Health is a leading integrated health system in the Hudson Valley, offering a unique blend of a fulfilling career and a rewarding lifestyle.Our patient-centric approach is driven by a team of visionary leaders and dedicated professionals who work together to deliver exceptional care to our community.We invite you to join our team as a Patient...

  • Sales Associate

    2 weeks ago

    Middletown, New York, United States Carter'sOshKosh Full time

    About Carter's/OshKoshCarter's, Inc. is the largest branded marketer in North America of apparel exclusively for babies and young children. Our brands, Carter's and OshKosh B'gosh, are two of the most recognized brands in the marketplace.Job SummaryWe are seeking a Sales Associate to join our team at Carter's/OshKosh. As a Sales Associate, you will be the...

  • Sales Associate

    1 week ago

    Middletown, New York, United States Carter'sOshKosh Full time

    About Carter's/OshKoshCarter's, Inc. is the largest branded marketer in North America of apparel exclusively for babies and young children. Our brands, Carter's and OshKosh B'gosh, are two of the most recognized brands in the marketplace.Job SummaryWe are seeking a Sales Associate to join our team at Carter's/OshKosh. As a Sales Associate, you will be the...

  • Retail Sales Associate

    2 weeks ago

    Middletown, New York, United States Harbor Freight Tools Full time

    About the RoleWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Harbor Freight Tools. As a valued member of our sales team, you will play a critical role in delivering an exceptional customer experience and driving sales growth.Key ResponsibilitiesProvide outstanding customer service, ensuring that customers...

  • Curriculum Development Specialist

    3 weeks ago

    Middletown, New York, United States The Learning Experience Full time

    Job DescriptionThe Learning Experience is seeking a highly motivated and experienced Educational Coordinator to join our team. As an Educational Coordinator, you will play a vital role in ensuring a positive educational environment for our students.Key Responsibilities:Curriculum Development: Plan, organize, and coordinate daily operations of the curriculum...

  • Patient Experience Navigator

    4 days ago

    Middletown, New York, United States Garnet Health Full time

    OverviewGarnet Health, a leading integrated health system in the Hudson Valley, offers a unique opportunity for a Patient Experience Navigator to join our team. As a patient-centric organization, we prioritize delivering exceptional care and satisfaction to our patients. Our team of visionary leaders and dedicated professionals work together to achieve this...

  • Healthcare Operations Coordinator

    2 weeks ago

    Middletown, New York, United States UnitedHealth Group Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Services Representative to join our team at UnitedHealth Group. As a key member of our operations team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our healthcare facilities.Key ResponsibilitiesRegistration and Scheduling: Greet...

  • Client Relations Coordinator

    4 weeks ago

    Middletown, New York, United States Accesssupports Full time

    Client Relations CoordinatorLocation: Middletown, NY, United StatesPosition Overview:As a Client Relations Coordinator, you will play a vital role in ensuring a seamless experience for our clients at Accesssupports. Your responsibilities will include:- Fostering a client-centric environment while managing multiple tasks in a busy community support center.-...

  • Maintenance Coordinator

    6 days ago

    Middletown, New York, United States Spectrum Full time

    Job SummarySpectrum is seeking a skilled Maintenance Coordinator to join our team in Middletown, NY. As a key member of our facilities team, you will be responsible for performing moderately advanced level of building maintenance, assisting in the selection of facility service vendors, and coordinating vendor-related work.Key ResponsibilitiesPerform routine...

  • Housing Assistance Coordinator

    4 weeks ago

    Middletown, New York, United States PathStone Full time

    Housing Assistance CoordinatorPosition OverviewThis role is integral to the Housing Choice Voucher Program, aimed at supporting low-income individuals and families in obtaining sustainable and affordable housing solutions, thereby enhancing their quality of life and promoting self-sufficiency.Key ResponsibilitiesEngage directly with clients to assess and...

  • Retail Department Coordinator

    3 weeks ago

    Middletown, New York, United States HomeGoods Full time

    Job SummaryWe are seeking a highly skilled and motivated Retail Department Coordinator to join our team at HomeGoods. As a key member of our retail operations team, you will be responsible for executing receiving and merchandising standards, ensuring Associates are processing efficiently and effectively, and working as a team to provide an excellent customer...

  • Maintenance Coordinator

    1 week ago

    Middletown, New York, United States Spectrum Full time

    About the RoleSpectrum is seeking a skilled Maintenance Coordinator to join our team in Middletown, NY.Key ResponsibilitiesPerform moderately advanced level of building maintenance, ensuring a safe and efficient work environment.Assist in selecting facility service vendors and coordinating vendor-related work.Administer the facility Safety Program, including...

  • Maintenance Operations Coordinator

    3 weeks ago

    Middletown, New York, United States Charter Communications Full time

    Job SummaryWe are seeking a highly skilled Maintenance Operations Coordinator to join our team at Charter Communications. As a key member of our facilities team, you will be responsible for performing moderately advanced level of building maintenance, assisting in the selection of facility service vendors, and coordinating vendor-related work.Key...