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Retail Sales Associate

2 months ago


Middletown, New York, United States Harbor Freight Tools Full time
About the Role

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Harbor Freight Tools. As a valued member of our sales team, you will play a critical role in delivering an exceptional customer experience and driving sales growth.

Key Responsibilities
  • Provide outstanding customer service, ensuring that customers have a positive and memorable experience in our stores.
  • Process sales transactions efficiently and accurately, handling cash, credit card payments, and other payment methods.
  • Upsell and cross-sell products to customers, promoting our company's tools and accessories.
  • Maintain a safe and clean store environment, adhering to company standards and protocols.
  • Perform other duties as assigned by management, including opening and closing procedures, inventory management, and visual merchandising.
Requirements
  • Must be at least 18 years old.
  • Ability to communicate clearly and effectively with customers and colleagues.
  • Ability to work a variety of shifts, including evenings, weekends, and holidays, as needed.
  • Ability to lift, bend, kneel, climb, crawl, and/or twist, and safely climb up/down a ladder.
  • Ability to intermittently lift, push, and/or pull up to 50 pounds, and stand/move for entire shift.
About Harbor Freight Tools

Harbor Freight Tools is a 45-year-old, $8 billion national tool retailer with a strong presence in the market. We offer our customers a wide range of tools and accessories, from hand tools and generators to air and power tools, shop equipment, and automotive tools. Our goal is to provide our customers with the right tool for the right job at the right price, always delivering quality and value.