Assistant Front Office Manager

2 days ago


Charlotte, North Carolina, United States Hilton Charlotte Uptown Full time
Assistant Front Office Manager

Are you a seasoned hospitality expert looking for a new challenge? We're seeking an experienced Assistant Front Office Manager to join our dynamic team at the Hilton Charlotte Uptown.

Key Responsibilities:
  • Deliver Exceptional Guest Experiences: Provide warm welcomes, support, and guidance to our Front Office team members to ensure guest expectations are exceeded.
  • Lead and Develop Team Members: Coach and train Front Office team members to achieve success and deliver Hilton Brand standards.
  • Operational Excellence: Accurately complete transactions and reports as needed, and communicate effectively with other hotel departments.
  • Problem-Solving and Adaptability: Demonstrate strong problem-solving skills and ability to navigate multiple computer platforms to create a seamless guest experience.
Benefits:
  • Competitive Compensation and Benefits: Enjoy a comprehensive benefits package, including health insurance, 401k with company match, and more.
  • Professional Development Opportunities: Take advantage of our scholarship and tuition reimbursement program to advance your career.
  • Recognition and Rewards: Receive recognition and rewards for your hard work and dedication to delivering exceptional guest experiences.

Hilton Charlotte Uptown is an Equal Opportunity Employer. We welcome applications from qualified candidates who share our commitment to delivering exceptional guest experiences.



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