Hotel Front Office Manager Position
6 days ago
Courtyard by Marriott Charlotte Airport/Billy Graham Parkway is seeking a highly skilled and experienced Front Office Manager to join our team. As a Front Office Manager, you will be responsible for leading the front desk team and ensuring exceptional customer service to our guests.
Key Responsibilities- Provide solid leadership and work side by side with your team during heavy volume periods.
- Ensure that all customer service-related tasks are handled accurately and on time to improve the guest experience.
- Review Guest Ledger Reports daily and ensure all in-house guests have appropriate payment requirements as outlined by company policy.
- Work closely with housekeeping manager to ensure that all rooms are properly recorded in Fosse and discrepant rooms are addressed and resolved.
- Assist in the Bistro restaurant whenever needed.
- Ensure all associates are in uniform and name tag.
- Must hold a valid North Carolina driver license and be willing to drive the hotel shuttle, if needed.
- Complete scheduling and stay within budgeted guidelines.
- Maintain inventory levels for front desk supplies.
- Must be willing to cover open shifts in the event coverage is needed.
Courtyard by Marriott Charlotte Airport/Billy Graham Parkway is a high-volume and fast-paced hotel that requires a flexible and dedicated Front Office Manager. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
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Hotel Front Office Manager Position
2 days ago
Charlotte, North Carolina, United States Courtyard by Marriott - Charlotte AirportBilly Graham Parkway Full timeJob SummaryWe are seeking a highly skilled and experienced Front Office Manager to join our team at Courtyard by Marriott - Charlotte Airport/Billy Graham Parkway. As a key member of our hotel operations team, you will be responsible for providing exceptional customer service, leading by example, and driving results in a fast-paced and dynamic...
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Hotel Front Office Manager
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Hotel Front Office Manager
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