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Relationship Banker
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At BankTalent HQ, we're seeking a highly skilled Branch Relationship Banker to join our team in the St. Johns branch. As a key member of our banking team, you will be responsible for providing exceptional customer service, building strong relationships with clients, and driving sales growth.
Key Responsibilities- Customer Service: Provide full-service banking services to new and existing customers, with a primary focus on sales and service.
- Relationship Building: Establish, expand, and maintain strong customer relationships by providing personalized service focused on the specific needs of each banking customer.
- Sales and Service: Perform cash transactions, open or update accounts, originate and close consumer or small business loans, and resolve customer service issues.
- Referrals and Cross-Selling: Make appropriate referrals for other bank products and services, including commercial lending products, and follow up with clients as needed.
- Education: High School diploma or equivalent and 1+ years' experience in sales, teller, new accounts, or loan processing, or other directly related experience.
- Experience: Previous experience in a financial sales representative-oriented role preferred.
- Skills: Working knowledge of mathematical calculations and standard banking products, services, and transactions; solid knowledge of all retail products and services; basic knowledge of consumer lending applications; proven customer service, interpersonal, and communication skills; effective selling, cross-selling, and referral skills; solid mathematical, problem-solving, and negotiation skills; solid interpersonal and relationship building skills; strong attention to detail and time management.
- Medical, Dental, and Vision Insurance: Available on day one.
- Life and Disability Insurance: Provided.
- Paid Parental Leave and Adoption Assistance: Available.
- Health Savings (HSA), Flexible Spending (FSA), and Dependent Care Accounts: Available.
- Paid Training, Paid Time Off (PTO), and 11 Paid Federal Holidays: Provided.
- 401(k) Plan with Company Match, Profit Sharing, and Competitive Compensation: Available.
- Mental Health Benefits, Including Coaching and Therapy Sessions: Available.
- Tuition Reimbursement for Qualifying Employees: Available.