Branch Relationship Banker

4 weeks ago

Colorado City, Colorado, United States BankTalent HQ Full time
Job Title: Branch Relationship Banker

At BankTalent HQ, we're committed to providing exceptional customer service and building strong relationships with our clients. We're seeking an experienced Branch Relationship Banker to join our team at our Belleview Station Branch in CO.

Key Responsibilities:
  • Provide top-notch customer service to new and existing customers, with a focus on sales and service.
  • Perform full-service banking services, including new accounts, consumer loans, and client services issues.
  • Resolve client concerns through direct personal action or by referring clients to an alternative bank department resource.
  • Make appropriate referrals for other bank products and services, including commercial lending products.
  • Follow up with clients as needed.
  • Perform cash transactions, open or update accounts, originate and close consumer or small business loans.
  • Resolve customer service issues.
  • Establish and maintain strong customer relationships by providing personalized service focused on the specific needs of each banking customer.
Requirements:
  • High School diploma or equivalent and 4+ years experience as a universal banker/personal banker or similar retail banking role.
  • Advanced knowledge of mathematical calculations and standard banking products, services, and transactions.
  • Advanced knowledge of all retail products and services.
  • Working knowledge of consumer lending applications.
  • Excellent customer service, interpersonal, and communication skills, both verbal and written.
  • Effective selling, cross-selling, and referral skills.
  • Strong mathematical, problem-solving, and negotiation skills.
  • Ability to analyze customer credit data and other related financial information.
  • Advanced interpersonal and relationship building skills.
  • Strong attention to detail and time management.
  • Proficient in basic computer skills.
Benefits:
  • Medical, Dental, and Vision Insurance - START DAY ONE.
  • Life and Disability Insurance, Paid Parental Leave, and Adoption Assistance.
  • Health Savings (HSA), Flexible Spending (FSA), and dependent care accounts.
  • Paid Training, Paid Time Off (PTO), and 11 Paid Federal Holidays, and any applicable state holidays.
  • 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience.
  • Mental health benefits including coaching and therapy sessions.
  • Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire.
  • Employee Ambassador preferred banking products.

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