Teller Position in Lake Havasu City

3 weeks ago

Lake Havasu City, Arizona, United States Quality Talent Group Full time
About the Job

We are seeking a highly skilled and customer-focused Teller to join our team in Lake Havasu City. As a Teller, you will be responsible for providing exceptional customer service, processing transactions, and promoting our banking products and services.

Key Responsibilities:
  • Support customer engagement by processing transactions, sharing digital solutions, and making appropriate introductions to bankers
  • Complete operational activities while minimizing risks under established policies
  • Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization
  • Receive direction from managers and exercise judgment within defined policies and procedures
  • Escalate questions and issues to more experienced roles
  • Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions
  • Identify information and services to meet customers' financial needs
Requirements:
  • 6+ months of interacting with customers' experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Preferred Qualifications:
  • Customer service focus with experience handling complex transactions across multiple systems
  • Ability to educate and connect customers to technology and share the value of mobile banking options
  • Ability to interact with integrity and professionalism with customers and team members
  • Experience working with others on a team to meet customer needs
  • Cash handling experience
  • Ability to follow policies, procedures, and regulations
  • Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
  • Well-organized, independent, and able to prioritize in a fast-paced environment
  • Ability to exercise judgment, raise questions to management, and adhere to policy guidelines
  • Relevant military experience, including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources, or military recruiting
  • Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues
Work Environment:

This position is located in Lake Havasu City, AZ, and requires the ability to work a schedule that may include most Saturdays.

Wells Fargo Values:

We believe in diversity, equity, and inclusion in the workplace and welcome applications from all qualified candidates. We are committed to creating a work environment that is inclusive and respectful of all employees.

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