Technical Field Specialist
2 weeks ago
About Us
At Atlas Copco, we are committed to providing innovative solutions across various sectors, including electronics, medical research, renewable energy, food production, and infrastructure. Our mission is to lead the way in sustainable advancements and cutting-edge technologies.
Your Role
As a Service Engineer, your primary responsibility will be to deliver exceptional maintenance and repair services for industrial vacuum pumps and related equipment. You will play a crucial role in ensuring customer satisfaction while adhering to the highest safety standards.
Key Responsibilities
- Conduct routine and preventative maintenance in accordance with manufacturer guidelines to enhance the durability and efficiency of customer equipment.
- Utilize advanced diagnostic tools and techniques to troubleshoot and resolve equipment malfunctions promptly.
- Maintain comprehensive records of all service activities using state-of-the-art hardware and software solutions.
- Equip yourself with essential tools and ensure their upkeep to facilitate high-quality service delivery.
- Continuously develop your skills in Variable Speed Drives (VSDs), Programmable Logic Controllers (PLCs), industrial networking, remote monitoring, and leak audits to provide optimal solutions.
Customer Commitment
- Participate in a rotating on-call schedule and be prepared for overtime to meet customer needs.
- Foster a culture of knowledge-sharing and on-the-job training among colleagues to enhance team expertise and service quality.
- Represent Atlas Copco with professionalism, showcasing a customer-centric approach that contributes to our positive brand image.
Quality Standards
- Uphold Atlas Copco standards in all responsibilities, striving to understand and fulfill customer expectations.
- Collaborate with team members to ensure seamless job completion and take on additional responsibilities as needed to support team success.
Qualifications
- High School Diploma or equivalent, with technical training in electrical, hydraulics, pneumatics, or HVAC.
- Minimum of 1 year of technical experience in troubleshooting and resolving field equipment issues.
- Strong mechanical and electrical knowledge, with the ability to read blueprints and technical documents.
- Familiarity with manufacturing or assembly plant environments.
- Customer-focused mindset with a strong sense of ownership in meeting client needs.
- Valid driver's license and ability to lift up to 50 lbs, with readiness to work in various industrial conditions.
What We Offer
- A supportive learning culture that promotes global mobility and personal growth through various training opportunities, including LinkedIn Learning and internal job portals.
- An attractive benefits package that includes competitive compensation, flexible benefits plans, health insurance, paid time off, and a generous retirement plan.
Join Us
As a Service Engineer, you will have the opportunity to work in a hybrid environment, balancing remote work with travel to customer sites. We value diversity and inclusion, believing that unique perspectives drive innovation and success.
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