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Technical Documentation Specialist
2 months ago
BHS Corrugated North America is seeking a skilled Technical Documentation Specialist to join our team in Charlotte, NC.
Key Responsibilities- Curate, publish, edit, and create technical documentation to support technicians.
- Function as the regional system lead/owner for the BHS Knowledge Portal.
- Develop and maintain a consistent central point of reference documentation for BHS Service, M2P, Installation, and future technical functions.
- Bachelor's degree in technical writing, organizational development, or a related field.
- Strong understanding of documentation development tools and content management system administration.
- Excellent interpersonal and written communication skills.
- Project management skills and focus to meet milestones and timelines.
- Proficiency in guiding employees through technical products and processes.
- Ability to stand, walk, and sit for 8 hours a day.
- Ability to lift up to 20 pounds.
- 10-20% travel to BHS sites domestically and internationally.
- Advanced skills in Microsoft products, such as Teams and SharePoint.
- Medical, Dental, Vision, and Insurance.
- Company-Paid Life Insurance.
- Company-Paid Short-Term Disability Insurance.
- Company-Paid Long-Term Disability Insurance.
- Generous 6% 401(k) Match.
- Vacation/Paid Time Off.
- Tuition Reimbursement.
- Legal Assist and ID Theft.
- Employee Assistance Program.