Client Support Specialist

6 days ago


North Highlands, California, United States AVM California Solutions Full time

About AVM California Solutions

We are a leading provider of innovative solutions and services to businesses, dedicated to delivering exceptional client experiences. Our team is passionate about building strong relationships with our clients and helping them achieve their goals.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our Client Support Representative team. As a Client Support Representative, you will play a critical role in delivering strategic, consistent messaging to all audiences and increasing awareness for our company and its solutions.

Key Responsibilities

  • Interact with potential customers to educate them on our clients' products and services
  • Build lasting relationships with customers through exceptional interpersonal skills and personability
  • Answer questions regarding services and expand on the benefits of our brand compared to competitors
  • Participate in regular meetings with the Client Support Specialist team to develop strategies for achieving customer acquisition standards and sales goals
  • Attend training sessions on new products, services, or sales promotions to provide customers with accurate and up-to-date information
  • Process customer orders efficiently and accurately

Requirements

  • 0-2 years of experience in a customer-centric role is preferred
  • High School Diploma or equivalent
  • College Degree is preferred but not required
  • Strong ability to communicate effectively
  • Aptitude for taking on multiple responsibilities with versatility

Incentives

  • Positive and diverse working culture
  • Opportunities for career advancement
  • Closures on all major holidays
  • Travel opportunities and company events
  • Consistent schedule and job security


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