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Customer Service Specialist

2 months ago

Tacoma, Washington, United States Community Health Care Full time

Job Overview

Location
Community Health Care - Administration Office

Employment Type
Full Time

Required Education
High School Diploma or GED

Compensation
$27.95 Hourly

Work Schedule
Monday - Friday - 8:00am to 5:00pm

Position Summary

Community Health Care is a prominent non-profit organization dedicated to delivering quality healthcare services to underserved populations. Our organization offers a wide range of family practice services, including medical, dental, pharmacy, and behavioral health support across multiple clinics. We are committed to enhancing our service quality and community outreach.


We are seeking a Call Center Representative to support our clinics. The Call Center Representative will undertake various reception, administrative, and billing responsibilities, including managing incoming calls, taking messages, scheduling patient appointments, and checking in patients. This role also involves gathering billing information, assisting with patient account inquiries, and maintaining medical records.

Additionally, the representative will aid patients in completing registration forms, letters, medical records, and insurance documentation.

Qualifications


A High School Diploma along with at least one year of experience as a Medical Receptionist or Medical Call Center Representative, or a suitable combination of education and relevant experience.


We are committed to fostering a culture of equity, diverse perspectives, and teamwork.

We believe that diverse backgrounds and experiences contribute to the best ideas and innovations, and we strive to maintain an inclusive workplace.

We encourage all individuals with the appropriate combination of education and experience to consider this opportunity.