Customer Service Specialist
1 day ago
Job Location
Tacoma, WA
Position Type
Full Time
Description
At Stellar Industrial, we believe that each employee can make a significant contribution to our success. We're looking for a customer service professional who is passionate about delivering exceptional service and has a desire to learn our processes and products.
As a Customer Service Representative, you will be responsible for providing top-notch service to our customers through various channels, including email, phone, in-person, and online. You will process quotes, orders, and returns efficiently, while meeting or exceeding service level agreements and customer requirements.
Key responsibilities include:
- Addressing customers in a professional, courteous manner with a positive attitude and active listening
- Accurately and efficiently entering quotes, orders, and returns into our ERP system (P21)
- Following established processes for ensuring a quality Stellar Customer Experience and positive Customer Experience metric results
- Expediting all service requests with urgency and accuracy to meet or exceed customer expectations
- Working collaboratively with the Customer Experience team, including Commercial and Specialist support individuals
- Communicating effectively and establishing professional relationships with customers, suppliers, and other Stellar associates
- Engaging in continual learning of all Stellar service and product offerings
- Attending scheduled training sessions on product or process-related content as necessary
- Understanding and adhering to company policies and procedures
Qualifications include:
- At least two years of previous Customer Service or industrial tool-related experience
- Proficient in MS Office
- Excellent verbal and written communication skills
- Ability to connect positively with customers and others
- Desire to actively look for ways to help customers and others
- Experience with ERP-type computer programs preferred
- Ability to work as an enthusiastic, goal-oriented team player
- Comfortable working in a sales-driven and service-focused environment
- Must be able to perform repetitive work with your hands and arms in an office environment
- Display a consistent can-do attitude and willingness to improve
- Always work with honesty and integrity
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required.
-
Customer Service Specialist 2
1 day ago
Tacoma, Washington, United States State of Washington Full timeCustomer Service Specialist 2 Job DescriptionWe are seeking a highly skilled and experienced Customer Service Specialist 2 to join our team at the Department of Social and Health Services (DSHS). As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, resolving complex issues, and...
-
Customer Service Specialist 2
2 days ago
Tacoma, Washington, United States State of Washington Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Specialist 2 to join our team at the Department of Social and Health Services (DSHS) in Tacoma, WA. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving complaints and inquiries, and working...
-
DSHS DDA Customer Service Specialist 2
1 day ago
Tacoma, Washington, United States Washington State Government Full timeJob SummaryAs a Customer Service Specialist at the Washington State Government, you will provide exceptional customer service and support to our citizens. Your primary responsibilities will include:Key ResponsibilitiesProviding greeter services and triage customers virtually as a first point of contactConducting customer outreach via phone, email, or other...
-
Customer Service Representative
1 day ago
Tacoma, Washington, United States GetixHealth Full timeJob Title: Customer Service Specialist Job Summary: We are seeking a highly skilled Customer Service Specialist to join our team at GetixHealth. As a key member of our customer service team, you will be responsible for providing exceptional service to our patients and customers, resolving issues in a timely and professional manner, and working...
-
Customer Service Representative
4 weeks ago
Tacoma, Washington, United States Sprague Pest Solutions Full timeJob SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service and Operations Support Specialist. As a key member of our team, you will be responsible for providing exceptional service to our customers, resolving issues in a timely and professional manner, and working closely with our operations team to...
-
Customer Service Representative
4 weeks ago
Tacoma, Washington, United States Rollins Full timeCustomer Service SpecialistAt Rollins, we're committed to helping protect the world where we live, work, and play. As a Customer Service Specialist, you'll play a vital role in delivering exceptional service to our customers.Key Responsibilities:Contact customers to schedule and confirm service appointmentsSchedule appointments for technicians to minimize...
-
Customer Service Representative
1 month ago
Tacoma, Washington, United States Rollins Full timeCustomer Service SpecialistAt Rollins, we're committed to helping protect the world where we live, work, and play. As a Customer Service Specialist, you'll be part of a team dedicated to delivering exceptional service to our customers.Key Responsibilities:Contact customers to schedule and confirm service appointmentsSchedule appointments for technicians to...
-
Customer Service Representative
1 month ago
Tacoma, Washington, United States Stella-Jones Full timeCompany OverviewStella-Jones is a leading manufacturer of industrial pressure-treated wood products, serving the vital infrastructure needs of North America. Our company is headquartered in Montreal, employs 3,000 people across Canada and the United States, and is publicly traded on the Toronto Stock Exchange.Position OverviewThe Account Specialist at...
-
Customer Solutions Specialist
3 weeks ago
Tacoma, Washington, United States Praxair Full timeCustomer Solutions SpecialistLinde Gas & Equipment Inc. is seeking a skilled Customer Solutions Specialist to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our valued customers.Key Responsibilities:Maintain ongoing relationships with regional customers and sales...
-
Customer Service Representative
2 weeks ago
Tacoma, Washington, United States Stella-Jones Full timeJob Title: Customer Service RepresentativeStella-Jones is a leading producer of industrial pressure-treated wood products, serving the vital infrastructure needs of North America. We are seeking a highly skilled Customer Service Representative to join our team.Job Summary:The Customer Service Representative will provide exceptional customer service to our...
-
Customer Service Representative
3 weeks ago
Tacoma, Washington, United States Stella-Jones Full timeJob Title: B2B Customer Service RepresentativeStella-Jones is a leading manufacturer of industrial pressure-treated wood products, serving the vital infrastructure needs of North America. We are seeking a highly skilled B2B Customer Service Representative to join our team.Job Summary:The successful candidate will provide exceptional customer service to our...
-
Customer Service Representative
3 weeks ago
Tacoma, Washington, United States Stella-Jones Full timeJob Title: B2B Customer Service RepresentativeStella-Jones is a leading manufacturer of industrial pressure-treated wood products, serving the vital infrastructure needs of North America. We are seeking a highly skilled B2B Customer Service Representative to join our team.Job Summary:The successful candidate will provide exceptional customer service to our...
-
Customer Service Representative
4 weeks ago
Tacoma, Washington, United States TOTE Maritime Full timeAbout the RoleWe are seeking a highly skilled Customer Service Specialist to join our team at TOTE Maritime Alaska. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, managing customer relationships, and ensuring that their needs are met.Main ResponsibilitiesCreate and update bookings,...
-
Sales Specialist
2 weeks ago
Tacoma, Washington, United States Lowe's Full timeJob Title: Sales Specialist - Pro CustomersAt Lowe's, we're committed to delivering exceptional service to our Pro customers. As a Sales Specialist, you'll play a critical role in making their missions your own.Responsibilities:Deliver excellent service to Pro customersAnswer Pro customer questionsExecute Pro orders and projectsDemonstrate Lowe's product and...
-
Food Service Specialist
1 month ago
Tacoma, Washington, United States Veterans Canteen Service - VCS Full timeJob Summary:As a Food Service Worker at Veterans Canteen Service - VCS, you will be responsible for providing exceptional customer service and ensuring the highest quality food and beverages are served to our patrons. Your duties will include:Food Preparation: Prepare and cook a variety of food items, including breakfast sandwiches, lunch sandwiches, wraps,...
-
Electrical Customer Service Specialist
2 days ago
Tacoma, Washington, United States Brennan Heating Air Conditioning Full timeJob OpportunityBrennan Heating & Air Conditioning is seeking a skilled Electrical Customer Service Representative to join our team.Job Summary:We are looking for a highly motivated and customer-focused individual to provide exceptional service to our customers, resolve issues, and offer solutions.Key Responsibilities:Deliver top-notch customer service...
-
Insurance Customer Service Specialist
2 weeks ago
Tacoma, Washington, United States Staff My Agency Full timeStaff My Agency is seeking a dedicated Licensed Customer Service Representative to join our dynamic team. This position is essential for providing exceptional service to our clients and ensuring their insurance needs are met effectively.Key Responsibilities:Develop and maintain strong relationships with clients, ensuring follow-up as necessary.Deliver...
-
Customer Solutions Specialist
1 month ago
Tacoma, Washington, United States Praxair Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Solutions Specialist to join our team at Praxair. As a key member of our sales and service team, you will be responsible for providing exceptional customer service and support to our industrial gas customers.Key ResponsibilitiesCustomer Service: Respond to customer inquiries and resolve...
-
Coffee Specialist
2 months ago
Tacoma, Washington, United States Corina Bakery Full timeCorina Bakery is seeking a dedicated Coffee Specialist and Customer Experience Associate to contribute to our thriving team.In this vibrant environment, you'll be responsible for crafting specialty coffee beverages and preparing delicious food items. We prioritize exceptional customer service and strive to create a welcoming atmosphere for every guest.Key...
-
Service Delivery Specialist
4 weeks ago
Tacoma, Washington, United States Rose International Full timeJob SummaryWe are seeking a highly skilled and detail-oriented individual to join our team as an On-Site Service Specialist. This role requires strong technical knowledge and excellent customer service skills.Key ResponsibilitiesManage and maintain copier and related equipment, ensuring optimal performance and efficiency.Conduct in-person or virtual...