Customer Service Representative

4 weeks ago


Tacoma, Washington, United States Sprague Pest Solutions Full time
Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service and Operations Support Specialist. As a key member of our team, you will be responsible for providing exceptional service to our customers, resolving issues in a timely and professional manner, and working closely with our operations team to ensure seamless service delivery.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Research customer needs and concerns to determine appropriate action
  • Triage complaints and service issues with empathy and problem-solving skills
  • Collaborate with operations team to ensure efficient service delivery
Requirements
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills
  • Ability to work collaboratively as part of a team


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