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Administrative Support Specialist
2 months ago
ABOUT US
Tallahassee Memorial HealthCare (TMH) is a nonprofit healthcare organization dedicated to providing exceptional medical services across a vast region in North Florida and South Georgia. With a workforce of nearly 6,000 professionals, we pride ourselves on reflecting the rich diversity of our community.
As the leading healthcare provider in the area, TMH operates a 772-bed acute care facility and is recognized for its specialized services, including:
- Level II Trauma Center
- Comprehensive Stroke Center accredited by the Joint Commission
- Level III Neonatal Intensive Care Unit
- Pediatric Intensive Care Unit
- Advanced programs in cancer, cardiovascular, orthopedic care, and surgical services
Our organization also encompasses a psychiatric hospital, various specialty care centers, four residency programs, and nearly 40 affiliated physician practices.
ROLE AND RESPONSIBILITIES
Key Responsibilities:
- Provide comprehensive administrative assistance to the Department of Patient Experience and its Director.
- Support Patient Experience Advocates with various tasks as required.
- Responsibilities include answering phone calls, organizing and maintaining records, disseminating information, and managing office supplies and equipment.
- Assist in preparing for daily rounds and participate in rounds as necessary.
- Collaborate and coordinate departmental activities with other hospital units.
- Aid in the clerical organization of the Patient and Family Advisory Council (PFAC).
- Manage scheduling for the Patient Experience Department and maintain relevant calendars.
- Oversee the coordination of the Patient and Family Advisors volunteer program and manage volunteer activities.
- Perform additional duties as assigned.
REPORTING STRUCTURE
- Reports to the Director of Patient Experience
QUALIFICATIONS
Required Education:
- High School Diploma or Equivalent
Preferred Education:
- Bachelor's Degree
Required Experience:
- Minimum of two (2) years of relevant work experience.
Preferred Experience:
- Two (2) to five (5) years of relevant work experience.
- Proficiency in Microsoft Office applications, particularly Excel.
- Strong computer skills.
- Excellent typing abilities with minimal errors.
- Exceptional organizational skills.
CERTIFICATION REQUIREMENTS
- None required
EQUAL OPPORTUNITY EMPLOYER
Tallahassee Memorial HealthCare is committed to equal opportunity employment and maintaining a drug-free workplace. All employment is contingent upon successful completion of a drug screening, background check, reference verification, health assessment, and credential/license verification.
