Operations Coordinator

2 days ago

Taunton, Massachusetts, United States H&R Block Full time
Job Summary

We are seeking a highly organized and detail-oriented Operations Admin to join our team at H&R Block. As an Operations Admin, you will provide administrative support to our district offices, including operational and hiring support, ordering supplies, and general administrative duties.

Key Responsibilities

  • Provide seasonal hiring support in the HRB Gateway hiring system and administrative support to the District Operations Coordinator (DOC) supporting the overall district(s) offices.
  • Receive and document communication from offices regarding concerns or needs around supplies, facilities, or support, and research and resolve issues or escalate to DOC, CSM, or DGM as needed.
  • Review and verify invoices and prepare payment in Coupa for the DOC's approval.
  • Provide technical support to internal and external customers via phone, email, and chat, utilizing software solutions and personal knowledge to identify possible resolutions.
  • May remote into office computers to resolve technical issues.
  • Follow established procedures to handle inquiries and resolve concerns to ensure customer satisfaction.
  • Use software solutions and computer systems to accurately document and track customer contacts.
  • Adapt to changes in user demands, work environment, and changes to processes or requirements.
  • Maintain a technical working knowledge of product or products supported by the department.
  • Attend training related to the effective and efficient performance of job duties.

Requirements

  • High school diploma or equivalent.
  • 1-3 years of administrative experience.
  • Customer service experience.
  • Demonstrated decision-making, analytical, and problem-solving skills.
  • Demonstrated organization, prioritization, and project coordination skills.
  • Effective oral, written, and interpersonal communication skills.
  • Ability to interact with all levels of associates.
  • Ability to communicate clearly and calmly on the telephone, email, and chat, and use effective customer service techniques with associates who may be under stress.
  • Some experience or ability to learn to support Microsoft operating systems, networking connectivity, computer peripheral equipment, software applications, and remote tools.
  • Experience working with Windows Environment.

About H&R Block

H&R Block's purpose is to provide help and inspire confidence in our clients and communities everywhere. We've been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we've grown to have approximately 12,000 offices throughout the United States and around the world.

We are a people company first and a tax company second. People who join H&R Block say it feels like being part of something bigger. A place with an amazing and storied history, but with a strong and urgent focus on the future. Maybe it's how determined, forward thinking, and innovative we are, or how accessible our leadership is. We believe it's all those things, and much more.

H&R Block is committed to diversity and inclusion and is proud to be an equal opportunity employer. We consider qualified applicants regardless of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. All qualified applicants are welcomed and encouraged to apply.

  • Operations Coordinator

    3 weeks ago

    Taunton, Massachusetts, United States US Pack Inc Full time

    Job SummaryUSPack is seeking a highly organized and detail-oriented Operations Coordinator to join our team. As an Operations Coordinator, you will be responsible for ensuring all company goals are met for a particular operation(s) and client(s). This role requires strong communication and problem-solving skills, as well as the ability to work effectively in...

  • Operations Coordinator

    2 weeks ago

    Taunton, Massachusetts, United States US Pack Inc Full time

    Job Title: Operations CoordinatorUSPack is a leading logistics provider custom built for the evolving needs of businesses in today's same-day delivery world. Our focus is on helping brands and businesses win in the delivery economy. We stay ahead by keeping our finger on the pulse of the latest trends and developments that impact our business and our...

  • Service Operations Coordinator

    2 days ago

    Taunton, Massachusetts, United States Lift Truck Parts & Service Full time

    Job DescriptionLift Truck Parts & Service is seeking a skilled Service Coordinator to join our team.Key Responsibilities: Collaborate with customers and field service technicians to identify maintenance needs and dispatch breakdown calls. Provide customers with expert advice on necessary and suggested services. Calculate costs of replacement parts and labor...

  • Service Operations Coordinator

    1 month ago

    Taunton, Massachusetts, United States Global Channel Management Full time

    About the role at Global Channel ManagementJob Summary:We are seeking a highly organized and detail-oriented Service Coordinator to join our team. The successful candidate will be responsible for scheduling service appointments, resolving customer issues, and dispatching technicians to maximize productivity.Key Responsibilities:Scheduling and Dispatching:...

  • Service Coordinator

    4 weeks ago

    Taunton, Massachusetts, United States Global Channel Management Full time

    Service Coordinator Job Description About the Role We are seeking a highly organized and detail-oriented Service Coordinator to join our team at Global Channel Management. As a Service Coordinator, you will play a critical role in ensuring the smooth operation of our sales and service industry. Responsibilities * Schedule service appointments and...

  • Service Coordinator

    3 weeks ago

    Taunton, Massachusetts, United States Lift Truck Parts & Service Full time

    Job SummaryWe are seeking a reliable Service Coordinator to join our team at Lift Truck Parts & Service. As a key member of our service team, you will play a crucial role in coordinating service activities and ensuring seamless communication with customers and field service mechanics.Key ResponsibilitiesWork closely with customers and field service mechanics...

  • Logistics Coordinator

    2 hours ago

    Taunton, Massachusetts, United States Performance Foodservice Full time

    Job Summary:We are seeking a highly organized and detail-oriented Logistics Coordinator to join our team. As a key member of our operations team, you will play a vital role in ensuring the accuracy of our delivery drivers' check-in and returns process.Key Responsibilities:Check-in delivery drivers upon their return from deliveries and reconcile cash and...

  • Logistics Coordinator

    4 days ago

    Taunton, Massachusetts, United States Performance Foodservice Full time

    Job Title: Driver Check-In CoordinatorWe are seeking a highly organized and detail-oriented Driver Check-In Coordinator to join our team at Performance Foodservice. As a key member of our operations team, you will play a vital role in ensuring the accuracy and efficiency of our delivery driver check-in process.Key Responsibilities:Check-in delivery drivers...

  • HR Coordinator

    4 days ago

    Taunton, Massachusetts, United States Empire Auto Parts Full time

    Job SummaryEmpire Auto Parts is seeking a highly skilled and detail-oriented HR Coordinator to join our team. As a key member of the Human Resources department, you will play a crucial role in supporting the smooth operation of HR processes and ensuring a positive work environment.Key ResponsibilitiesAssist in the recruitment process by scheduling...

  • Logistics Coordinator

    3 days ago

    Taunton, Massachusetts, United States Performance Food Group Full time

    Job Title: Driver Check-in CoordinatorAt Performance Food Group, we are seeking a highly organized and detail-oriented Driver Check-in Coordinator to join our team.Key Responsibilities:Verify the accuracy of delivered products and inspect for any damages or discrepancies.Communicate with drivers to resolve any issues and ensure a smooth delivery...

  • Driver Check-In Coordinator

    2 days ago

    Taunton, Massachusetts, United States Performance Foodservice Full time

    Job Title: Driver Check-In CoordinatorAt Performance Foodservice, we're looking for a skilled Driver Check-In Coordinator to join our team. As a key member of our operations team, you will play a vital role in ensuring our drivers are checked-in accurately and all returned products are processed accordingly.Key Responsibilities:Check-in drivers upon...

  • Scheduling Coordinator

    3 days ago

    Taunton, Massachusetts, United States Wedgemere Healthcare Full time

    Job OverviewThe Scheduling Coordinator is a key member of the Wedgemere Healthcare team, responsible for ensuring the smooth operation of our facility's staffing needs. This role requires strong organizational and communication skills, as well as the ability to work independently and make decisions as necessary.Key ResponsibilitiesUtilize OnShift Scheduling...

  • Scheduling Coordinator Physician Group

    3 days ago

    Taunton, Massachusetts, United States IASIS Healthcare Full time

    Job Title: Scheduling Coordinator Physician GroupJoin our team as a Scheduling Coordinator Physician Group and contribute to the success of our healthcare organization.Job Summary:This role requires a highly organized and detail-oriented individual to coordinate procedures and surgeries for our physicians. The successful candidate will have excellent...

  • Reservations Coordinator

    4 hours ago

    Taunton, Massachusetts, United States Massachusetts Coastal Railroad LLC Full time

    Job DescriptionWe are seeking a highly organized and customer-focused Reservations Agent to join our team at Cape Cod Central Railroad. As a key member of our reservations team, you will be responsible for coordinating and processing daily ticket reservations to ensure a positive guest experience.Key Responsibilities:Answer guest inquiries and questions in a...

  • Operations Manager

    3 weeks ago

    Taunton, Massachusetts, United States FIDELITONE Full time

    Job SummaryFIDELITONE is seeking a highly skilled General Manager to oversee all aspects of logistics management and distribution activities for the facility. The ideal candidate will have a proven track record of success in a high-velocity business-to-business and business-to-consumer distribution environment.Key ResponsibilitiesDefine Key Performance...

  • Reservations Coordinator

    4 days ago

    Taunton, Massachusetts, United States Massachusetts Coastal Railroad LLC Full time

    Job Title: Reservations AgentWe are seeking a highly organized and customer-focused Reservations Agent to join our team at Cape Cod Central Railroad. As a key member of our reservations team, you will be responsible for coordinating and processing daily ticket reservations to ensure a positive guest experience.Key Responsibilities:Answer guest inquiries and...

  • Customer Service Coordinator

    4 weeks ago

    Taunton, Massachusetts, United States Azaaki, LLC Full time

    Job SummaryWe are seeking a highly skilled Service Coordinator to join our team at Azaaki Healthcare. As a key member of our operations team, you will be responsible for executing company procedures and systems to maximize operating efficiency and system controls. Your expertise in administrative duties, dispatching, and scheduling will be essential in...

  • MDS Coordinator

    1 month ago

    Taunton, Massachusetts, United States Wedgemere Healthcare Full time

    Job OverviewWedgemere Healthcare is seeking a highly skilled MDS Coordinator to join our team. As a key member of our healthcare operations team, you will play a critical role in ensuring the accurate and timely completion of resident assessments in accordance with Medicare, Medicaid, OBRA, and other payer program requirements.Key ResponsibilitiesEnsure...

  • MDS Coordinator

    4 weeks ago

    Taunton, Massachusetts, United States Wedgemere Healthcare Full time

    Job OverviewWedgemere Healthcare is seeking a highly skilled and detail-oriented MDS Coordinator to join our team. As a key member of our healthcare operations team, you will be responsible for ensuring the accurate and timely completion of resident assessments in accordance with Medicare, Medicaid, OBRA, and other payer program requirements.Key...

  • Operational Logistics Manager

    3 hours ago

    Taunton, Massachusetts, United States Ferguson Enterprises Full time

    Job SummaryFerguson Enterprises is seeking a highly skilled Operational Logistics Manager to lead our fleet operations team. This role is responsible for developing and implementing transportation and distribution strategies to ensure the safe and cost-effective movement of goods and materials.Key ResponsibilitiesDevelop and implement transportation and...