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Warehouse Operations Manager

1 month ago

Taunton, Massachusetts, United States Stop and Shop Full time
Job Summary

This role is for a 3rd shift manager within the facility. Weekends are required.

The Manager provides operational direction and leadership to all associates supporting the Stop & Shop supply chain requirements. In this capacity, he or she:

  • Maintains full P&L responsibilities for the designated distribution center.
  • Encourages and enables personal and professional growth of DC management and hourly associates.
  • Helps set the strategic vision and direction for distribution center operations and seeks ways to improve business processes, operational disciplines, overall efficiency, and, most importantly, store service.
  • Leads an environment and culture of high safety and sanitation standards.

The Manager works directly with the Warehouse lead Director, Warehouse Director and Vice President of Distribution to identify and successfully manage infrastructure and business process changes within the supply chain organization, including new stores, new products, schedule changes, facility upgrades and expansions, alternate supply chain methodologies, etc.

Key Responsibilities:

  • Maintains P&L responsibility for the designated Distribution Center.
  • Develops, modifies, and/or enhances distribution center business processes to optimize store service and cost.
  • Ensures that the designated facility is operating within Federal, State, and Local laws and regulations. Responds quickly and appropriately to requests from any governmental agency in order to keep facility compliant with the applicable codes.
  • Leads the personal and professional development of management and hourly associates. Ensuring the on-going evolution of strong training programs and the opportunity for associates to take advantage of them.
  • Works directly with the Warehouse Lead Manager, Warehouse Director and Vice President of Distribution to identify, initiate, and coordinate strategic system and business process changes within supply chain.
  • Maintains high performing operating results by using these Key Performance Indicators (KPIs) as benchmarks.
  • Establishes and maintains a culture of open, honest communication, and one of shared concern for the well-being and genuine respect of all Distribution associates. Encourages opportunities for participation, collaboration, and teamwork at all levels within the Distribution organization.
  • Meets periodically with Merchandising, Procurement, Information Technology (I.T.), Accounting, and leaders within our Ahold Delhaize operating companies to keep in sync with sales plans, system upgrades, markedly higher volume forecasts, seasonal exceptions, and accurate financial reporting.
  • Identifies and responds to merchandising plans which require distribution methods outside the normal scope of day-to-day business.
  • Leads modeling and pilot efforts within the company to support Ahold Delhaize Supply Chain programs. Works directly with managers within the Ahold Delhaize Supply Chain team to execute new systems and/or best-practice operational changes in order to generate new learning and ideas for future implementations.
  • Interfaces well in verbal and written form with all levels of the company.