Sales and Events Manager

2 weeks ago

Dallas, Texas, United States Fogo de Chão Full time


At Fogo de Chão, we are dedicated to providing our guests with an exceptional dining experience that highlights the Culinary Art of Churrasco. Our mission is to inspire joy and passion in caring for our team, our guests, and our communities.

We believe that a brighter future begins when we bring our best to the table each day to Feed a Purposeful Future - starting with our team members. We offer our teams rewarding career opportunities, ensuring that everyone feels included and valued. At Fogo, we are committed to providing you with a meaningful career filled with opportunities for both professional and personal growth at every level.

Our core values of teamwork, integrity, excellence, humility, and Deixa Comigo (we've got you) are not just words; they define our daily operations.


Position Available:


Sales Manager/Private Event Manager
In this position, you will be responsible for:

  • Enhancing sales through proactive outreach to targeted businesses, organizations, associations, and event planning for groups of 15 or more in the designated restaurant.
  • Documenting all prospects, contacts, accounts, and booking details in the CRM (Tripleseat) and entering basic reservation information in Open Table for larger parties.
  • Maintaining weekly updates and details on current leads through Tripleseat, converting those leads into bookings, accounts, and contacts.
  • Serving as the primary liaison for all group clients, ensuring the completion of event details and client satisfaction.
  • Overseeing the booking process to secure client signatures on CRM-generated contracts and event order forms to confirm reservations. Updating documents and Operations with any changes.
  • Creating quarterly sales strategies and nurturing new customer relationships while sustaining existing ones in their restaurant.
  • Managing the full sales cycle, including adherence to proper accounting procedures.
  • Being knowledgeable about the business on a weekly basis and able to forecast three months ahead.
  • Participating in all company-related training sessions, including weekly, quarterly, and annual meetings.

Collaborate with the General Manager and restaurant to:
  • Source, plan, and implement local marketing initiatives.
  • Generate profitable bookings using available tools to make informed business decisions.
  • Drive overall customer traffic.

Engaging in networking events and other public functions as a brand ambassador, building relationships with individuals and corporations to boost sales and revenue.

Upholding company values of integrity, professionalism, and exceptional service by interacting with guests in a courteous manner, being punctual for appointments, and promptly returning phone calls.

Effectively scheduling and being present for all guest site tours while communicating with the restaurant management team.

Availability to host in-store marketing events and participate in Live Chat sessions 3-4 times a month.

Must be on-site at the home restaurant a minimum of 5 days a week and be prepared to work the necessary hours to fulfill all duties and responsibilities efficiently.

Other responsibilities as assigned by GM, AD, and DOS.


Key Competencies:
  • Decisive Judgment: Make timely and confident decisions.
  • Driving for Results: Challenge yourself and the organization to excel.
  • Guest Focus: Anticipate guest needs and deliver products and services that exceed expectations.
  • Resilience: Handle work-related challenges and stress positively and professionally.
  • Persuading to Buy: Effectively convince clients by understanding their needs and adjusting your approach accordingly.
  • Negotiation: Identify the needs of all parties and work towards mutually beneficial agreements.
  • Presentation Skills: Communicate effectively to an audience in formal settings.
  • Business Acumen: Understand general business and financial concepts and apply this knowledge effectively.

Education, Experience & Travel Requirements:
  • High School Diploma or equivalent; Bachelor's degree preferred.
  • 2+ years of sales or relevant experience.
  • Experience in the Restaurant / Attraction industry preferred.
  • Up to 10% travel may be required.

Computer Skills: Strong administrative skills are essential, including the ability to manage paperwork, accounting procedures, multitasking, and maintaining a high level of organization.

Proficiency in Microsoft Office and various office applications is required, with experience in Tripleseat and Open Table preferred.

We offer comprehensive benefits for full-time, hourly Team Members, including Medical, Dental, and Vision insurance available after 60 days of employment, along with company-paid Life Insurance and Short-Term Disability where permitted. A comprehensive voluntary benefits package is also available.

Fogo de Chão is an Equal Opportunity & E-Verify Employer.

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