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Sales and Events Coordinator

2 months ago

Dallas, Texas, United States Fogo de Chão Full time


At Fogo de Chão, we are dedicated to providing our guests with an exceptional dining experience that highlights the Culinary Art of Churrasco.

Our mission is to inspire passion and joy in caring for our team, our guests, and our communities.

We believe that better futures begin when we bring our best to the table every day to Feed a Purposeful Future, starting with our team members.

We offer our teams rewarding career opportunities, ensuring that everyone feels included around the table. At Fogo, we promise a fulfilling career with opportunities for both professional and personal growth at every level.

Our core values of teamwork, integrity, excellence, humility, and Deixa Comigo (we've got you) are not just words; they define our daily operations.


Immediate Openings:


Sales Manager/Private Event Manager

In this position, you will:

  • Enhance sales through proactive outreach to targeted businesses, organizations, associations, and event planning for groups of 15 or more in the designated restaurant.
  • Document all prospects, contacts, accounts, and booking details in the CRM (Tripleseat) and input basic reservation information in Open Table for parties exceeding 15.
  • Maintain weekly updates and details on current leads via Tripleseat, converting those leads into bookings, accounts, and contacts.
  • Serve as the primary liaison for all group clients, ensuring the completion of event details and client satisfaction.
  • Oversee the booking process to secure client signatures on CRM-generated contracts and event order forms to confirm reservations. Update documents and Operations with any changes.
  • Develop quarterly sales strategies and cultivate new customer relationships while nurturing existing ones within their restaurant. Manage the full sales cycle, adhering to proper accounting practices.
  • Understand and communicate the business on a weekly basis, with the ability to forecast three months ahead.
  • Participate in all company-related training sessions, including weekly, quarterly, and annual meetings.

Collaborate with the General Manager and restaurant to:
  • Source, plan, and implement local marketing initiatives.
  • Create profitable bookings using yield management and other tools to make informed business decisions.
  • Drive overall customer traffic.

Attend networking events and other public engagements as a brand ambassador, building relationships with individuals and corporations to boost sales and increase revenue.

Uphold company values of integrity, professionalism, and exceptional service by engaging with guests in a courteous manner, being punctual for appointments, returning calls promptly, and adhering to all business etiquette.

Effectively schedule and be present for all guest site tours, maintaining communication with the restaurant management team.

Availability to host in-store marketing events and participate in Live Chat sessions 3-4 times a month.

Must be on-site at the home restaurant a minimum of 5 days a week and available to work the necessary hours to fulfill all duties and responsibilities promptly.

Other responsibilities as assigned by GM, AD, and DOS.

Key Competencies:
  • Decisive Judgment: Make timely and confident decisions.
  • Driving for Results: Challenge and motivate the organization and yourself to excel and achieve.
  • Guest Focus: Anticipate guest needs and design, promote, or support the delivery of products and services that exceed expectations.
  • Resilience: Effectively manage work-related challenges, pressure, and stress in a professional and positive manner.
  • Persuading to Buy: Convince individuals by effectively positioning the product and understanding the audience.
  • Negotiation: Identify the needs and motives of all parties involved and work towards mutually beneficial agreements.
  • Presentation Skills: Communicate effectively to an audience in formal settings.
  • Business Acumen: Understand general business and financial concepts, and leverage both general and specific knowledge to be effective.
Education, Experience & Travel Requirements:
  • High School Diploma or equivalent; Bachelor's degree preferred.
  • 2+ years of sales or relevant experience.
  • Experience in the Restaurant / Attraction industry preferred.
  • Up to 10% travel may be required.

Computer Skills: Must possess strong administrative skills, including the ability to manage paperwork, accounting procedures, multitasking, and maintaining a high level of organization.

Proficient in Microsoft Office and various office applications; experience with Tripleseat and Open Table preferred.

Medical, Dental, and Vision insurance are available for full-time, hourly Team Members on the first of the month following 60 days of employment. Additionally, company-paid Life Insurance and Short-Term Disability are provided where permitted. We offer a comprehensive voluntary benefits package including Critical Illness, Hospital Indemnity, Accident Coverage, Permanent Life, and Pet Insurance.

Fogo de Chão is an Equal Opportunity & E-Verify Employer.