Sales and Events Coordinator

2 weeks ago

Dallas, Texas, United States Fogo de Chão Full time


At Fogo de Chão, we are dedicated to providing our guests with an exceptional dining experience that highlights the Culinary Art of Churrasco. Our mission is to inspire joy and passion in caring for our team, our guests, and our communities.

We believe that a brighter future begins when we bring our best to the table each day to Feed a Purposeful Future, starting with our team members.

We offer our teams rewarding career opportunities, creating an inclusive environment where everyone feels valued. At Fogo, we are committed to providing you with a fulfilling career path that includes professional and personal development at every level.

Our core values of teamwork, integrity, excellence, humility, and Deixa Comigo (we've got you) are not just words; they are the principles that guide our daily operations.


Position Overview:


As a Sales Manager/Private Event Manager, your responsibilities will include:

  • Driving sales through proactive outreach to targeted businesses, organizations, associations, and event planning for groups of 15 or more.
  • Documenting all prospects, contacts, accounts, and booking details in the CRM (Tripleseat) and entering basic reservation information in Open Table for larger parties.
  • Maintaining weekly updates on current leads through Tripleseat and converting those leads into confirmed bookings.
  • Serving as the primary liaison for all group clients, ensuring that event details are finalized and client satisfaction is achieved.
  • Overseeing the booking process to secure client signatures on CRM-generated contracts and event order forms.
  • Developing quarterly sales strategies and nurturing new customer relationships while sustaining existing ones.
  • Engaging in full-cycle sales management, adhering to proper accounting practices.
  • Understanding business dynamics and providing forecasts for three months ahead.
  • Participating in all company-related training sessions, including weekly, quarterly, and annual meetings.

Collaboration with Management:

Work closely with the General Manager and restaurant team to:

  • Source, plan, and implement local marketing initiatives.
  • Create profitable bookings utilizing yield management and other tools for informed business decisions.
  • Enhance overall traffic to the restaurant.

Attend networking events and public engagements as a brand ambassador, fostering relationships with individuals and corporations to boost sales and revenue.

Uphold company values of integrity, professionalism, and exceptional service by interacting with guests in a courteous manner, being punctual for appointments, and promptly returning communications.

Effectively schedule and conduct guest site tours while collaborating with the restaurant management team.

Availability to host in-store marketing events and engage in Live Chat sessions as required.

Be present at the home restaurant a minimum of 5 days a week and fulfill all duties and responsibilities in a timely manner.

Additional responsibilities may be assigned by the General Manager, Assistant Director, and Director of Sales.


Key Competencies:
  • Decisive Judgment: Make timely and confident decisions.
  • Driving for Results: Encourage the organization and yourself to excel.
  • Guest Focus: Anticipate guest needs and deliver services that exceed expectations.
  • Resilience: Manage work-related challenges and stress positively.
  • Persuading to Buy: Effectively position products and understand your audience.
  • Negotiation: Identify needs and work towards mutually beneficial agreements.
  • Presentation Skills: Communicate effectively to an audience in formal settings.
  • Business Acumen: Understand business and financial concepts relevant to the company.

Qualifications:

High School Diploma or equivalent is required; a Bachelor's degree is preferred. A minimum of 2 years of sales or relevant experience is necessary, with experience in the restaurant or attraction industry being advantageous. Up to 10% travel may be required.

Technical Skills: Proficiency in administrative tasks, including paperwork management, accounting procedures, and organization. Familiarity with Microsoft Office and various office applications is essential. Experience with Tripleseat and Open Table is preferred.

Full-time team members are eligible for Medical, Dental, and Vision insurance after 60 days of employment. Additional benefits include company-paid Life Insurance and Short-Term Disability where permitted, along with a comprehensive voluntary benefits package.


Fogo de Chão is an Equal Opportunity & E-Verify Employer.

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