Front Office Coordinator

2 weeks ago


Little Rock, Arkansas, United States Rock Dental Brands Full time

Rock Dental Brands is seeking a dedicated and compassionate Receptionist - Orthodontics to join our growing team.

In this role, you will be the first point of contact for our patients, ensuring a welcoming and positive experience from their initial interaction. Your responsibilities will encompass a variety of administrative tasks essential to the smooth operation of our orthodontic practice.

Your Responsibilities:
  • Manage patient appointments, including scheduling, confirmations, and reschedulings.
  • Maintain accurate and organized patient health records.
  • Process patient accounts, ensuring timely billing and payments.
  • Verify insurance eligibility and benefits for patients.
  • Provide exceptional customer service to patients, addressing their inquiries and concerns promptly and professionally.
  • Contribute to a clean and organized office environment by maintaining stock levels and performing general housekeeping duties.
Your Skills and Qualifications:
  • Excellent verbal and written communication skills, with a friendly and approachable demeanor.
  • Strong organizational skills and meticulous attention to detail.
  • Ability to multitask effectively and manage time efficiently in a fast-paced environment.
  • Proficiency in basic computer skills, including electronic health records systems (EHR).
  • A team player with a positive attitude and willingness to learn.
What We Offer:

At Rock Dental Brands, we are committed to providing a supportive and rewarding work environment. We offer competitive compensation and benefits, including:

  • Comprehensive health insurance plans.
  • Paid time off and holidays.
  • Opportunities for professional development and growth.
  • A collaborative and team-oriented culture.


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