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Patient Service Representative

2 months ago

Eau Claire, Wisconsin, United States Smile Brands Group Inc. Full time

Job Summary:

We are seeking a highly skilled and customer-focused Patient Service Representative to join our team at Smile Brands Group Inc.

About the Role:

As a Patient Service Representative, you will be the first point of contact for patients who call or visit our office. Your primary responsibility will be to provide exceptional customer service, ensuring that patients feel welcome and supported throughout their dental care journey.

Key Responsibilities:

  • Verify and collect insurance coverage information
  • Assist with financial arrangements for patient treatment
  • Book appointments, answer general questions, and provide support
  • Communicate effectively with patients, dentists, and other staff members

Requirements:

  • Minimum of 1 year of related experience
  • Strong customer service and communication skills
  • Knowledge of dental terminology
  • Ability to work in a fast-paced environment

What We Offer:

  • Competitive wages
  • Benefits package, including medical, dental, and vision insurance
  • 401(k) plan with company match
  • Opportunities for professional growth and development

Company Culture:

At Smile Brands Group Inc., we value our employees and strive to create a positive and supportive work environment. We believe in building strong relationships with our patients and staff, and we are committed to providing exceptional care and service.