Member Service Representative

4 weeks ago


Eau Claire, Wisconsin, United States Wal-Mart Stores , Inc. Full time
Job Summary

We are seeking a highly skilled Member Service Representative to join our team at Wal-Mart Stores, Inc. As a Member Service Representative, you will be responsible for providing exceptional customer service to our members, ensuring a positive shopping experience, and promoting our products and services.

Key Responsibilities
  • Provide member service by maintaining exit areas, reviewing member receipts, and acknowledging members.
  • Assist members with purchasing decisions, locate merchandise, and process member purchases.
  • Secure and safeguard Sam's Club assets and property by observing and communicating potential criminal activity.
  • Assist with the training of Member Frontline Service associates on company processes and procedures.
Requirements
  • Customer Service experience, preferably in a retail environment.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Strong communication and interpersonal skills.
  • Ability to work a variety of shifts, including evenings and weekends.
What We Offer
  • Competitive hourly wage and performance-based bonus awards.
  • Health benefits, including medical, vision, and dental coverage.
  • Financial benefits, including 401(k), stock purchase, and company-paid life insurance.
  • Paid time off benefits, including PTO, parental leave, family care leave, bereavement, jury duty, and voting.


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