Customer Service Representative

1 day ago


Eau Claire, Wisconsin, United States FastSigns Full time

Customer Service Representative Job Description

At FASTSIGNS, we are seeking a highly skilled and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be the initial point of contact for current and prospective customers, providing exceptional service and support to ensure their needs are met.

Key Responsibilities:

  • Provide exceptional customer service and support to current and prospective customers
  • Prepare estimates, implement work orders, and ensure timely delivery of finished orders
  • Participate in daily team meetings and contribute to the success of the FASTSIGNS Center
  • Work with customers in various ways, including in-person, phone, and email
  • Build long-lasting relationships with customers and turn prospects into loyal clients

Ideal Qualifications:

  • 2-3 years of retail or counter sales experience preferred
  • High school diploma or equivalent
  • Outgoing, responsive, and eager to learn with excellent communication and interpersonal skills
  • Great listening and organizational skills
  • Ability to sit for long periods and view a computer screen for extended periods
  • Ability to work under pressure to meet high volume and quality standards

About FASTSIGNS:

FASTSIGNS is a leading provider of visual communications and signage solutions. We offer a dynamic and supportive work environment, competitive pay, and ongoing training opportunities. If you are a motivated and customer-focused individual looking for a challenging and rewarding career, we encourage you to apply.



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