Patient Services Director

6 days ago


Eau Claire, Wisconsin, United States Morrison Healthcare Full time
Job Overview

Morrison Healthcare is seeking a highly skilled Patient Services Director to lead our food service operations at the Mayo Clinic Wisconsin hospitals. As a key member of our team, you will be responsible for directing the functions of Patient Food Services, including management, education, training, and performance improvement of patient food service personnel.

Key Responsibilities:

  • Develop and implement patient service programs based on medical direction, patient population, and contract requirements
  • Lead and direct patient services managers and supervisors, ensuring competency, productivity, and documentation accuracy
  • Monitor and evaluate patient food services employees, providing coaching and training as needed
  • Ensure patient satisfaction and good public relations through safe and efficient use of resources
  • Communicate effectively with team members, patients, and families through conferences, individual consultation, and committee participation

Requirements:

  • Bachelor's degree in Nutrition, Hospitality Management, or related field
  • Minimum of five years' work experience in healthcare, including two years in a managerial position
  • Certified Dietary Manager required; Registered Dietitian preferred
  • ServSafe Certified
  • Strong supervisory, leadership, management, and coaching skills
  • Excellent communication and financial skills

About Morrison Healthcare:

Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. We are committed to providing exceptional guest experiences and promoting healthy eating habits through our Mindful Choices wellness and sustainability platform.



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