Patient Service Representative

2 days ago


Mason City, Iowa, United States Trinity Health Full time
Job Title: Patient Service Representative

At Trinity Health, we are committed to providing exceptional patient care and service. As a Patient Service Representative, you will play a vital role in ensuring that our patients receive the highest level of care and attention.

Key Responsibilities:
  • Greet and welcome patients and visitors to the clinic, demonstrating strong interpersonal skills and a professional demeanor.
  • Manage front desk responsibilities, including maintaining patient flow, scheduling appointments, and handling phone calls.
  • Validate insurance eligibility, enter demographics and insurance information into the clinic and hospital patient accounting systems, and determine and collect time of service payments and/or past due balances.
  • Communicate with patients, families, and healthcare providers to ensure seamless care and coordination.
Requirements:
  • High school diploma or equivalent; knowledge of medical terminology is preferred.
  • Six months of office or customer service experience required, preferably in a medical office setting.
  • Computer experience preferred.
What We Offer:
  • Competitive wages and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional patient care and service, we encourage you to apply for this exciting opportunity.



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