Patient Access Coordinator
1 week ago
Company: MercyOne North Iowa Medical Center
Employment Type: Full-time
Shift: 12 Hour Day Shift
Description:
Position Purpose:
The Patient Access Representative is responsible for greeting patients/family members, verifying demographic, clinical, financial, and insurance information during the registration process. This includes entering patient/guarantor information into the system, collecting signatures, processing physician orders, verifying insurance benefits, providing charge estimates, and collecting payments.
Key Responsibilities:
- Validate and enter demographic, clinical, financial, and insurance information.
- Inform patients of their liabilities and collect payments.
- Obtain signed physician orders for tests and procedures.
- Prepare identification labels and patient bracelets.
Requirements:
Education:
1. High school diploma required.
2. At least six months of post-high school education preferred.
Experience:
1. Minimum 1 year of experience in healthcare customer service preferred.
Skills and Competencies:
1. Annual competency assessment required.
2. Proficiency in English language.
3. Computer skills necessary.
4. Typing (40 words per minute) preferred.
5. Medical terminology knowledge desired.
6. Excellent verbal and written communication skills.
Benefits:
- Education Assistance offered
- Day 1 Benefit Package (Medical, Dental, Vision, etc.)
- Competitive wages with differentials
- Generous paid time off
- Employer-matched Retirement Savings program
About MercyOne:
MercyOne North Iowa Medical Center is a leading healthcare provider in the region, serving over 260,000 population across 15 counties in Iowa and Minnesota. With a team of 3,000+ colleagues and 500+ healthcare professionals, it is the largest employer in the region. MercyOne Medical Group – North Iowa comprises over 25 primary care and specialty clinics.
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