Patient Access Lead

2 days ago


Mason City, Iowa, United States MercyOne Full time
Job Summary

We are seeking a highly skilled and experienced Lead ER Patient Access Representative to join our team at MercyOne. As a key member of our patient access team, you will be responsible for managing daily operations, providing staff training and support, and ensuring compliance with our policies and procedures.

Key Responsibilities
  • Manage daily operations and provide staff training and support
  • Identify, assess, and resolve issues within the assigned work environment
  • Provide input in hiring and firing decisions, as well as performance appraisals
  • Perform quality reviews and analysis to support internal controls and monitor employee performance
Requirements

To be successful in this role, you will need:

  • A high school diploma or G.E.D.
  • A minimum of six months of post-high school education
  • At least two years of internal patient registration, billing, or medical experience
  • Excellent communication and interpersonal skills
  • Accuracy, attentiveness to detail, and time management skills
What We Offer

As a Lead ER Patient Access Representative at MercyOne, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

We are an equal opportunity employer and welcome applications from diverse candidates. All offers are contingent upon the successful completion of references, background checks, and pre-employment physical.



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