Front Desk Coordinator

3 weeks ago


Durham, North Carolina, United States Fortrea Full time
Job Title: Front Desk Receptionist

Fortrea is seeking a highly organized and customer-focused Front Desk Receptionist to provide exceptional support to our team and visitors. As the first point of contact, you will be responsible for ensuring a positive and professional experience for all who enter our building.

Key Responsibilities:
  • Provide a professional and courteous reception service to all visitors, including answering phone calls and responding to inquiries.
  • Manage the security access system, ensuring that all clients and visitors are logged in and issued with visitor passes as needed.
  • Monitor the entrance to the building and office areas, ensuring they are always tidy and free of clutter during business hours.
  • Inspect the front entrance doors and card access system regularly, reporting any issues to the Office & Facilities Services Coordinator and Site Leader.
  • Book taxis or shuttle services for clients and visitors as required.
  • Receive, sort, and distribute packages and mail to individuals on-site or forward to the appropriate recipients.
  • Scan and email mail, such as AP invoices and legal correspondence, as needed.
  • Prepare postage and send mail and packages as required.
  • Forward incoming faxes.
  • Maintain a list of recipients' email addresses, physical addresses, and fax numbers for package, fax, and digital mail deliveries.
  • Process all outgoing mail and packages for pickup daily.
Requirements:
  • 2-3 years of related experience.
  • Knowledge of computer programs, including MS Word and Excel.

Fortrea is an Equal Opportunity Employer and is committed to diversity and inclusion in the workforce. We do not tolerate harassment or discrimination of any kind and make employment decisions based on the needs of our business and the qualifications of the individual.



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