Sales Account Manager

2 weeks ago

Atlanta, Georgia, United States C.H Robinson Careers Full time

Sales Account Manager - Full-time Position

Are you skilled at managing multiple initiatives, collaborating with a dynamic team, and resolving challenges? In this role, you will be tasked with expanding and maintaining a portfolio of carriers while ensuring service delivery meets customer expectations.

As a representative of C.H. Robinson, you will play a crucial role in creating positive customer interactions while enhancing your business portfolio. Your ability to build relationships, solve problems, and provide outstanding customer service will be essential.

To excel in this position, you will need to apply persuasive sales techniques and a sense of urgency, alongside a deep understanding of your clients' operational challenges and supply chain objectives.

We are committed to your professional development and will support you in achieving your personal goals through our comprehensive benefits offerings. Our workplace culture is collaborative and inclusive, featuring employee resource groups, networking opportunities, and social events. Additionally, you will have the chance to earn a monthly bonus based on your exceptional performance.

Key Responsibilities:

  • Monitor account activity and address any dormancy, identifying solutions to reactivate underperforming accounts.
  • Introduce and educate carriers on new tools and features available through our digital platforms.

Support Capacity Procurement:

  • Develop a solid understanding of freight market trends, seasonality, and the factors affecting capacity and pricing.
  • Deliver Exceptional Customer Service by addressing issues promptly and determining the best solutions.
  • Facilitate cash flow for carriers by providing advances and resolving payment-related concerns.

Qualifications:

  • A Bachelor's degree from an accredited institution is required.

We value a workplace where you can challenge yourself and are encouraged to pursue internal promotions across various departments, including Sales, Global Forwarding, Operations, and Account Management. We strive to create a diverse and inclusive environment where all employees feel valued and respected.

Your overall well-being is vital to our success, and our benefits are designed to support your financial, family, and personal aspirations. We offer:

  • Two medical plan options
  • Flexible Spending Accounts
  • Health Savings Account with employer contributions
  • Dental and Vision coverage
  • Short-Term and Long-Term Disability
  • Paid holidays and time off for community service
  • Employee Stock Purchase Plan
  • A wide range of career development and team-building opportunities

C.H. Robinson is a leader in logistics solutions, managing billions in freight and millions of shipments annually. Our innovative approach to logistics has been recognized by various organizations, affirming our commitment to excellence and a positive workplace culture.

Join us as we work together to enhance the sustainability and efficiency of our customers' operations.

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