Client Support Specialist

2 weeks ago


Novi, Michigan, United States Mikegabriel Full time

Position Title: Customer Service Representative - Mikegabriel Team Member

Location: Not specified

Employment Type: Full Time

Overview:

Mikegabriel is seeking a dedicated and enthusiastic professional to join our dynamic team as a Customer Service Representative. This role is ideal for individuals who are passionate about delivering exceptional service and contributing to the growth of our business through meaningful interactions with clients.

Key Responsibilities:

  1. Build and maintain strong relationships with clients, ensuring timely follow-ups as necessary.
  2. Deliver prompt, accurate, and friendly assistance to customer inquiries.
  3. Address questions related to insurance options, eligibility, coverage details, policy modifications, claims, and billing inquiries.
  4. Utilize a customer-centric approach to educate clients about various insurance products and services.

What We Offer:

  • Competitive hourly compensation
  • Paid time off, including vacation and personal/sick days
  • Valuable industry experience
  • Opportunities for professional growth and advancement within the organization

Qualifications:

  • Exceptional communication skills, both written and verbal
  • People-oriented with a strong focus on customer satisfaction
  • Self-driven and detail-oriented
  • Proactive problem-solving abilities
  • Ability to collaborate effectively within a team
  • Willingness to obtain necessary licenses for Property and Casualty, as well as Life and Health insurance

If you are eager to make a difference and see yourself thriving in this role, we encourage you to consider joining our team. We look forward to discussing your potential fit with our organization.

Compensation: $30,000 - $50,000 annually

At Mikegabriel, our mission is to assist individuals in managing everyday risks, recovering from unforeseen events, and achieving their aspirations. We provide comprehensive support for various insurance and financial service needs.



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