Sales Support Specialist

1 week ago


Novi, Michigan, United States IAV Automotive Engineering Inc Full time
Position Overview

IAV Automotive Engineering Inc. is excited to present a unique opportunity for a dedicated Sales Assistant to become an integral part of our team.

About Us: IAV is a prominent engineering and technical consultancy focused on the global automotive sector, boasting a workforce of approximately 8,000 professionals and over 40 years of industry expertise. We are recognized for our leadership in the specification, design, development, validation, and production launch of advanced vehicle and powertrain systems.

Key Responsibilities:

  • Support the sales team by managing administrative tasks and ensuring effective communication with clients.
  • Assist in market research and sales data analysis to enhance sales strategies.
  • Maintain customer databases to support sales objectives.
  • Prepare and finalize customer quotes, ensuring accurate tracking of success rates.
  • Coordinate initial assessments of customer inquiries for streamlined processing.
  • Manage customer inquiries in the CRM system, emphasizing data accuracy.
  • Define and monitor quote deadlines for timely submissions.
  • Collaborate with Key Account Managers and Technical Sales Specialists on commercial and legal aspects of requests.
  • Organize NDAs with new clients, ensuring compliance with legal standards.
  • Compile project calculations and related documents, coordinating with relevant stakeholders.
  • Conduct risk assessments and maintain the risk register as necessary.
  • Prepare quotes for dispatch, ensuring compliance with all required standards.
  • Assist with ongoing projects, including arranging invoices and maintaining project setups in SAP.
  • Track project inventory lists and oversee system access levels for internal and customer systems.

Qualifications:

  • Bachelor's degree in business administration, marketing, or a related field.
  • 1-2 years of experience in a sales support or administrative capacity, preferably in a technical or engineering context.
  • Strong organizational skills with the ability to manage multiple tasks effectively.
  • Proficiency in CRM systems, Microsoft Office Suite, and SAP, particularly Excel for data analysis.
  • Excellent written and verbal communication skills.
  • Ability to collaborate with various teams to support sales and project management activities.
  • Detail-oriented with a focus on accuracy and quality.
  • Understanding of sales processes and project management principles.
  • Proactive problem-solving skills and a commitment to continuous improvement.
  • Experience with confidential agreements and a solid understanding of legal processes in a business context.

Benefits:

  • 401K with company matching
  • PTO (Paid Time Off) starting at 20 days/year
  • Health/Dental/Vision insurance from the first day of employment
  • Health savings account and flexible spending account
  • Life insurance and short-term & long-term disability coverage
  • Tuition reimbursement and training opportunities
  • Paid holidays and employee assistance programs
  • Employee discounts and referral programs


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