Sales Support Specialist

2 weeks ago


Novi, Michigan, United States IAV Automotive Engineering Inc Full time
Position Overview

IAV Automotive Engineering Inc. is excited to present a unique opportunity for a dedicated professional to enhance our sales operations.

About Us: IAV Group is a prominent engineering and technical consultancy serving the global automotive sector, boasting a workforce of approximately 8,000 skilled individuals and over 40 years of industry expertise. We excel in the specification, design, development, validation, and production launch of advanced vehicle and powertrain systems.

Role Summary: As a Sales Support Specialist, you will play a pivotal role in assisting our sales team by managing administrative functions, ensuring effective communication with clients, and organizing sales documentation and materials efficiently. Your contributions will be vital in supporting market research, analyzing sales data, and maintaining customer databases to align with our sales strategies.

Key Responsibilities:

  • Assist in preparing and finalizing customer quotes, ensuring accurate tracking and evaluation of success rates.
  • Coordinate the initial assessment of customer inquiries to streamline processes.
  • Maintain customer inquiries in the CRM system, emphasizing the importance of precise data management.
  • Define and monitor quote deadlines for timely submissions and follow-ups.
  • Collaborate with Key Account Managers and Technical Sales Specialists on commercial and legal aspects of requests.
  • Organize Non-Disclosure Agreements with new clients, ensuring compliance with legal standards.
  • Prepare project calculations and related documents, coordinating with relevant stakeholders.
  • Conduct risk assessments and maintain the risk register as necessary.
  • Gather documents for quote reviews and initiate workflows, ensuring compliance and accuracy.
  • Prepare quotes for dispatch, adhering to all required standards.
  • Lead internal meetings and maintain open-item lists for the sales team.
  • Support ongoing projects by assisting with invoices and project setups in SAP.
  • Track project inventory lists, including customer property and purchased resources.

Qualifications:

  • Bachelor's degree in business administration, marketing, or a related field.
  • 1-2 years of experience in a sales support or administrative role, preferably in a technical environment.
  • Strong organizational skills with the ability to manage multiple tasks effectively.
  • Proficiency in CRM systems, Microsoft Office Suite, and SAP, particularly Excel for data analysis.
  • Excellent written and verbal communication skills.
  • Ability to collaborate with sales, technical teams, and management.
  • Detail-oriented with a focus on accuracy in all tasks.
  • Knowledge of sales processes and project management principles.
  • Proactive problem-solving skills and a commitment to continuous improvement.
  • Experience handling confidential agreements and understanding legal processes.

Benefits:

  • 401K with company matching
  • PTO (Paid Time Off) starting at 20 days/year
  • Health/Dental/Vision insurance from the start of employment
  • Health savings account
  • Flexible spending account
  • Life insurance
  • Short-Term & Long-Term Disability coverage
  • Tuition reimbursement
  • Training and Development opportunities
  • Paid Holidays
  • Employee assistance program
  • Employee Discount programs
  • Referral program


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