Sales Support Specialist

2 months ago


Novi, Michigan, United States IAV Automotive Engineering Inc Full time
Position Overview

IAV Automotive Engineering Inc is seeking a dedicated Sales Assistant to enhance our sales operations. This role is essential in ensuring the smooth functioning of our sales processes and fostering strong client relationships.

Key Responsibilities:

  • Provide administrative support to the sales team, ensuring effective communication with clients.
  • Assist in the preparation and finalization of customer quotes, tracking success rates for continuous improvement.
  • Manage customer inquiries in the CRM system, ensuring accurate data management.
  • Coordinate with Key Account Managers and Technical Sales Specialists on commercial requests.
  • Organize Non-Disclosure Agreements (NDAs) with new clients, collaborating closely with relevant teams.
  • Compile project calculations and necessary documentation, ensuring all stakeholders are informed.
  • Conduct risk assessments and maintain a risk register for identified issues.
  • Lead internal meetings and document action items for the sales team.
  • Support project management activities by assisting with ongoing projects and financial processes.
  • Maintain project inventory lists and oversee system access levels for both internal and customer systems.

Qualifications:

  • Bachelor's degree in business administration, marketing, or a related discipline.
  • 1-2 years of experience in a sales support or administrative capacity, ideally in a technical environment.
  • Strong organizational skills with the ability to manage multiple priorities.
  • Proficiency in CRM systems, Microsoft Office Suite, and SAP, particularly Excel for data analysis.
  • Excellent written and verbal communication skills.
  • Collaborative mindset to work effectively with various teams.
  • Detail-oriented with a commitment to accuracy and quality.
  • Understanding of sales processes and project management principles.
  • Proactive problem-solving skills and a focus on continuous improvement.
  • Experience handling confidential agreements and knowledge of legal processes in a business context.

Benefits:

  • 401K with company matching
  • PTO (Paid Time Off) starting at 20 days/year
  • Health/Dental/Vision insurance from the first day of employment
  • Health savings account and flexible spending account options
  • Life insurance coverage
  • Short-Term & Long-Term Disability (100% premium covered)
  • Tuition reimbursement and professional development opportunities
  • Paid holidays and employee assistance programs
  • Employee discounts and referral programs


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