Sales Support Specialist
2 months ago
IAV Automotive Engineering Inc is seeking a dedicated Sales Assistant to enhance our sales operations. This role is essential in ensuring the smooth functioning of our sales processes and fostering strong client relationships.
Key Responsibilities:
- Provide administrative support to the sales team, ensuring effective communication with clients.
- Assist in the preparation and finalization of customer quotes, tracking success rates for continuous improvement.
- Manage customer inquiries in the CRM system, ensuring accurate data management.
- Coordinate with Key Account Managers and Technical Sales Specialists on commercial requests.
- Organize Non-Disclosure Agreements (NDAs) with new clients, collaborating closely with relevant teams.
- Compile project calculations and necessary documentation, ensuring all stakeholders are informed.
- Conduct risk assessments and maintain a risk register for identified issues.
- Lead internal meetings and document action items for the sales team.
- Support project management activities by assisting with ongoing projects and financial processes.
- Maintain project inventory lists and oversee system access levels for both internal and customer systems.
Qualifications:
- Bachelor's degree in business administration, marketing, or a related discipline.
- 1-2 years of experience in a sales support or administrative capacity, ideally in a technical environment.
- Strong organizational skills with the ability to manage multiple priorities.
- Proficiency in CRM systems, Microsoft Office Suite, and SAP, particularly Excel for data analysis.
- Excellent written and verbal communication skills.
- Collaborative mindset to work effectively with various teams.
- Detail-oriented with a commitment to accuracy and quality.
- Understanding of sales processes and project management principles.
- Proactive problem-solving skills and a focus on continuous improvement.
- Experience handling confidential agreements and knowledge of legal processes in a business context.
Benefits:
- 401K with company matching
- PTO (Paid Time Off) starting at 20 days/year
- Health/Dental/Vision insurance from the first day of employment
- Health savings account and flexible spending account options
- Life insurance coverage
- Short-Term & Long-Term Disability (100% premium covered)
- Tuition reimbursement and professional development opportunities
- Paid holidays and employee assistance programs
- Employee discounts and referral programs
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