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Client Services Specialist
2 months ago
Terri Anderson-Berger - State Farm Agent is looking for a dedicated professional to fill the role of Account Representative. This position is ideal for an enthusiastic individual eager to contribute to the growth of our agency through meaningful interactions and exceptional customer service.
Key Responsibilities- Deliver timely, accurate, and courteous customer support, addressing inquiries related to insurance options, eligibility, policy modifications, claims, and billing.
- Implement a customer-centric, needs-based evaluation process to inform clients about various insurance solutions.
- Exhibit a strong work ethic and a commitment to achieving success on a daily basis.
As part of our team, you will enjoy a competitive compensation structure that includes hourly pay along with commission and bonuses.
Qualifications- Exceptional communication abilities, both written and verbal.
- Strong interpersonal skills and a people-oriented mindset.
- Organizational proficiency and self-motivation.
- Proactive approach to problem-solving.
- Commitment to providing outstanding customer service.
- Familiarity with various computer applications, especially Windows.
- Attention to detail and a dedication to completing tasks accurately and promptly.
- Ability to connect effectively with clients.
- Current Property and Casualty license is required.
- Life and Health license must be obtained.
- Personal Lines Licenses must be obtained and maintained.
- Completion of courses focused on ethical and customer-oriented sales practices is necessary.
- Continuous education and staying updated on product changes and licensing requirements are expected.
If you envision yourself thriving in this role, we encourage you to complete our application process. We will reach out to discuss the next steps in the selection process.
This position is associated with a State Farm independent contractor agent. Employees of State Farm agents must successfully fulfill any relevant licensing requirements and training programs. State Farm agents operate as independent contractors and are responsible for hiring their own staff. Employees of State Farm agents are not considered employees of State Farm.
