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Office Support and Mailroom Coordinator

2 months ago

Jersey City, New Jersey, United States The Millennium Group Full time
Job Overview

Join our esteemed organization, The Millennium Group (TMG), a recognized leader in business process outsourcing. We specialize in providing comprehensive services such as print, mail, document management, reception, and various office support solutions tailored for prestigious clients including Fortune 500 companies and educational institutions. We are on the lookout for dedicated and proactive individuals who are eager to build a career with us.


Key Responsibilities:

  • • Oversee the upkeep of pantry areas throughout the facility.

    • Manage inventory of mailing and shipping supplies.

    • Assist in setting up conference rooms for meetings.

    • Support the mailroom with the delivery and receipt of packages.

    • Distribute office supplies and printing materials.

    • Handle the delivery of urgent mail.

    • Organize items in designated staging areas.

    • Load and unload delivery vehicles as needed.

    • Ensure items are placed in the correct storage locations.

    • Sort and categorize items according to established protocols.

    • Address client inquiries and escalate issues appropriately to supervisors.

    • Maintain logs and records of activities.

    • Prepare and manage outbound courier shipments using necessary equipment.

    • Ensure accurate billing for internal departments using the correct codes.

    • Perform additional tasks as assigned by the site manager.

Qualifications:

  • • High school diploma or equivalent is preferred.

    • 1-2 years of experience in mail and pantry services is advantageous, with familiarity in standard office procedures.

    • Proficiency in Microsoft Office Suite (Word, Excel) for 1-3 years.

    • Strong customer service skills with a positive attitude.

    • Excellent verbal and written communication abilities.

    • Capability to work independently or collaboratively within a team.

    • Competence in managing multiple tasks effectively.

    • Attention to detail is essential.

    • Ability to operate mail carts and flatbed trolleys.

    • Physical capability to lift items weighing up to 50 pounds.

    • Familiarity with copier operations is beneficial.

    • Knowledge of shipping methods including UPS, FedEx, and DHL is preferred.

    • Must demonstrate initiative, resourcefulness, and a willingness to ask questions.

    • Maintain a professional demeanor and appearance at all times.
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