Customer Service Associate
1 week ago
Global Parking Systems stands at the forefront of parking management, delivering exceptional service across airports throughout the nation. In collaboration with SP Plus Parking Corporation, we are committed to providing a premium parking experience for our clientele. Our dedication to quality and integrity distinguishes us within the industry.
Position OverviewAs a Customer Service Associate at Global Parking Systems, your main duty will be to provide outstanding customer service to travelers at the airport. You will assist patrons with their luggage, offer information and directions, and ensure a seamless parking experience. Additionally, you will uphold orderly queuing and boarding processes while effectively communicating with the Dispatcher and Supervisor to promote efficient service delivery.
- Welcome and assist airport patrons at the loading area
- Support customers with baggage handling, information inquiries, and directions
- Engage in communication with the Dispatcher and Supervisor
- Ensure orderly queuing and boarding practices
- Facilitate timely bus rotations
- Keep patrons updated with relevant information
- Document assistance provided in reports
- High School Diploma or equivalent
- Willingness to work night shifts (3:15pm-11:45pm)
- Valid driver's license (if driving a company vehicle is required)
- Proficiency in the English language
- Ability to apply sound judgment and common sense
- Flexibility to adapt to changing work conditions
- Capability to work in various weather situations
- Physical ability to stand, walk, and lift items up to 50 pounds
Global Parking Systems is an equal opportunity employer, promoting a diverse and inclusive workplace. We encourage qualified candidates from all backgrounds to apply without discrimination based on race, religion, gender identity, age, veteran status, or disability.
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Customer Service Associate
2 weeks ago
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