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Customer Service Associate

2 months ago

Salt Lake, Utah, United States University of Utah Full time

Position Overview

The University of Utah is seeking enthusiastic individuals for the role of Guest Services Representative. This position is essential in providing exceptional service to visitors at our facilities.

Key Responsibilities

As a Guest Services Representative, you will:

  1. Handle monetary transactions, ensuring accurate collection and return of change to customers.
  2. Maintain financial accuracy by counting and balancing cash collected during your shift.
  3. Provide clear directions and respond to inquiries regarding services, policies, and events.
  4. Open and close facilities at the start and end of your shifts.
  5. Ensure a clean and organized work environment by performing routine cleaning tasks.
  6. Assist with special events as needed.
  7. Perform clerical duties such as answering inquiries and managing correspondence.

Work Environment

This role is primarily office-based, requiring frequent interaction with the public. You will be expected to maintain a professional demeanor while representing the University.

Qualifications

A high school diploma or equivalent is required. Candidates should possess at least one year of customer service experience, demonstrating strong interpersonal and communication skills.

Additional Information

The University of Utah values diversity and encourages individuals from underrepresented groups to apply. We are committed to creating an inclusive environment for all employees.