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Customer Service Associate

2 months ago

Salt Lake, Utah, United States University of Utah Full time

Position Overview

The University of Utah is seeking enthusiastic individuals for the role of Guest Services Representative. This position plays a vital role in ensuring a welcoming atmosphere for visitors at our facilities.

Key Responsibilities

As a Guest Services Representative, you will be responsible for:

  1. Processing payments and providing change to customers.
  2. Maintaining accurate financial records by balancing collected funds with sales.
  3. Offering assistance and information regarding policies, merchandise, and events.
  4. Opening and closing facilities as per the shift schedule.
  5. Ensuring cleanliness and organization of the work area.
  6. Supporting special events as needed.
  7. Performing clerical duties such as answering inquiries and managing correspondence.

Work Environment

This role is primarily office-based, requiring consistent interaction with the public. Physical activities may include sitting, talking, and occasional walking.

Qualifications

A high school diploma or equivalent is required, along with at least one year of customer service experience. Strong communication skills and the ability to engage effectively with diverse individuals are essential.

Additional Information

The University of Utah values diversity and encourages applications from individuals of all backgrounds. We are committed to providing equal opportunities and fostering an inclusive environment.