E-Commerce Sales Operations Associate

2 weeks ago


Union, Missouri, United States Children's Factory Full time
Job Overview

E-Commerce Marketplace Specialist

POSITION SUMMARY

The E-Commerce Marketplace Specialist plays a crucial role in assisting the Senior Manager to enhance the online shopping experience and oversee our digital sales presence across multiple platforms, including Amazon and Wayfair. This role involves generating weekly and monthly reports, delivering a summary of available sales data to the Senior Manager in a timely and precise manner, and collaborating with internal teams to ensure continuous progress on ongoing projects and tasks.

EDUCATIONAL BACKGROUND AND EXPERIENCE

  • Knowledge of the Amazon Ecosystem, with prior experience in e-commerce operations, ideally in a role that supports Amazon and/or Wayfair accounts or sales account management experience or education is highly preferred.
  • Proven experience managing shared data sheets in SharePoint and Google Docs.
  • Ability to perform assigned tasks in Microsoft Excel, with some experience or capability to quickly learn the functions of e-commerce performance dashboards.

POSITION REQUIREMENTS AND DESIRED SKILLS

  • High energy with a sense of urgency and strong multitasking abilities to complete tasks efficiently.
  • Strong personal and professional integrity.
  • Meticulous attention to detail in maintaining necessary documents and reports.
  • A willingness to grow in the role and take on additional responsibilities.
  • Ability to propose innovative ideas to enhance process efficiency.
  • Capability to foster strong relationships with colleagues and senior leadership.
  • Robust analytical and problem-solving skills.
  • Commitment to consistent attendance, arriving punctually and prepared for all shifts, meetings, and appointments.

KEY RESPONSIBILITIES AND EXPECTATIONS include, but are not limited to:

  • Assist in the daily management of Amazon and Wayfair accounts, along with other marketplace sales channels and agency partnerships.
  • Support daily marketplace operations, including reporting on weekly/monthly performance while advancing larger projects in collaboration with the department manager.
  • Help with weekly sales and operational reporting for Amazon and other marketplaces.
  • Collaborate with internal teams to monitor all e-commerce accounts daily to minimize account downtime, shipment delays, out-of-stocks, and any issues with content or pricing.
  • Work with the company's Merchandising teams to ensure product listings are accurate and optimized with high-quality copy, imagery, and videos.
  • Lead special projects aimed at driving sales growth and improving operational processes for the e-commerce business.
  • Identify opportunities to maximize product sales on Amazon, Wayfair, and other e-commerce sales channels.
  • In-office attendance is a fundamental aspect of this position.

WORKING ENVIRONMENT

The working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Variations of conditions may occur under certain circumstances.


Physical Requirements:

While performing the duties of this job, the employee is regularly required to engage in the following physical activities:

  • Extended periods of sitting at a desk and working on a computer.
  • Repetitive motions, such as typing and using a mouse.
  • Occasional lifting of files and other office-related items.

Work Environment:

The typical working conditions for this role include a standard office environment but will frequently involve time spent in manufacturing and production areas as needed. The role may require occasional travel to other company locations or off-site events.


ABOUT US

At Children's Factory, we create inspired spaces for imagination and learning. For over 40 years, we've been a leading manufacturer and distributor of high-quality products for child development centers, preschools, and elementary education.

Simply put, we provide GROWN UPS with the products and resources KIDS need to inspire imagination, build confidence, and develop lifelong learning skills. We do more than just make great products. We make a positive impact on the lives of the children and educators who use them.

Each and every member of our team plays a pivotal role in helping children all over the world thrive and discover their full potential. We are looking for problem solvers, difference makers, and challenge takers. People who share our passion for education and who want to make a difference in the world.

Children's Factory is proud to be an Equal Opportunity Employer

Children's Factory is an Excelligence Company. Excelligence is an Equal Employment Opportunity (EEO) Employer. We are committed to providing equal employment opportunities to all employees, employment applicants, and other covered persons without regard to unlawful considerations of race, color, religion or creed, gender, sex, pregnancy, gender identity or expression, sexual orientation, marital status, national origin or ancestry, ethnicity, citizenship status, genetic information, military or veteran status, age, physical or mental disability, or any other classification protected by applicable local, state, or federal laws.



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